SonicWall NSA Review

Good support and the different VPN capabilities work well


What is our primary use case?

We are a solution provider and SonicWall NSA is one of the firewalls that we implement for our clients. I have implemented it for many companies and currently, I have four or five clients that we are supporting.

What is most valuable?

The most valuable features are the VPN, SSL VPN, and IPSec VPN.

The port forwarding functionality works well.

What needs improvement?

The number of concurrent VPN users is too limited.

SonicWall does not support DynDNS, yet this is an important feature for smaller companies that do not have a static IP address. It means that if the IP address changes then it would automatically be picked up by the firewall and it will assist with site-to-site VPN connections.

For how long have I used the solution?

I have been working with SonicWall NSA for two years.

What do I think about the stability of the solution?

SonicWall NSA is a stable firewall.

What do I think about the scalability of the solution?

I have set up SonicWall NSA for smaller companies in Dubai. Most of my customers are small to medium-sized with between 20 and 100 users. I would say that it is scalable.

How are customer service and technical support?

The support offered by SonicWall is good. I would rate them a six or seven out of ten.

Which solution did I use previously and why did I switch?

I also have more than five years of experience with Fortinet FortiGate. I have worked with models such as the 30E, 50E, 60E, 100E, and 60D. I also have experience with the Meraki Firewall.

The VPN limitations are better with FortiGate. Even with the lower versions, such as the 30E, it supports 100 tunnels and 100 users. With SonicWall, you are limited to five IPSec VPN connections at one time.

FortiGate also supports DynDNS, which is an important feature for smaller companies.

How was the initial setup?

The initial setup is okay and I don't have any issues with it. When you configure any UTM box, whether it's new or if you are configuring it for the first time, it will take some time to complete. Once you get through it for the first time, it is much easier from then on.

What's my experience with pricing, setup cost, and licensing?

If you want to connect more than five concurrent users by VPN then you have to pay an additional fee.

What other advice do I have?

Overall, this is a good firewall and they would do much better in the market if they included support for DynDNS and additional VPN connections for free.

At this point, because of the restrictions with the VPN, we are recommending Fortinet rather than SonicWall. If in the future these concerns are dealt with, then I will recommend SonicWall.

I would rate this solution an eight out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
More SonicWall NSA reviews from users
...who work at a Manufacturing Company
...who compared it with Fortinet FortiGate
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