Sophos Intercept X Review

Utilizes machine learning functionality and provides good cloud-based administration


What is our primary use case?

Our primary use case is endpoint protection.

What is most valuable?

The most valuable features are the anti-ransomware engine, deep learning, web filtering, and the cloud manageability.

What needs improvement?

I would like to have a built-in firewall, rather than having to integrate one. Having both a personal firewall and an endpoint firewall would be an improvement. It does have firewall monitoring capability but it is integrated with the Windows firewall. Having their own endpoint firewall would be better.

For how long have I used the solution?

We have been working with Sophos Intercept X for about two weeks.

What do I think about the stability of the solution?

With respect to stability, given that we have only been using it for a couple of weeks, it is too early to tell. That said, we have not experienced any issues so far.

What do I think about the scalability of the solution?

Scalability has not been a problem.

How are customer service and technical support?

I have not had any issues, yet, that necessitated contacting technical support.

Which solution did I use previously and why did I switch?

Prior to Sophos, we were using a product by Symantec. The first difference is the deep learning or machine learning aspect. The second is the cloud administration capabilities. They both support cloud but the administration is better in Sophos.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I find the pricing to be a little bit expensive, although it is acceptable, for now.

What other advice do I have?

The suitability of this product depends on the company and its environment, but for a company like us, I recommend Sophos. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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