Sophos Intercept X Review

Easy to configure, good threat detection capability, and the support is perfect


What is our primary use case?

This product is primarily used for endpoint security.

What is most valuable?

The most valuable feature is the threat detection capability.

This solution is easy to configure.

What needs improvement?

The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays. It's not sufficient.

I would like to see remote desktop support. For example, if you have a problem with your device, maybe the support team can log in and help to fix the problem using a remote connection.

For how long have I used the solution?

I have been using Sophos Intercept X for the past year and a half, and have just renewed my subscription for another year.

What do I think about the stability of the solution?

Stability-wise, Sophos Intercept X is good. I have not experienced any bugs or problems with it.

What do I think about the scalability of the solution?

The scalability is very good. We have 130 users.

How are customer service and technical support?

I would rate the technical support and ten out of ten. They are perfect.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

I deployed this product myself and the process took about two months.

What other advice do I have?

My advice for anybody who is looking into implementing this product is that it is easy to implement, quick to deploy, and has a lot of tools to detect malicious behavior. I can recommend it to others.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

Which version of this solution are you currently using?

Intercept X Advanced with EDR
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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