Sophos Intercept X Review

An excellent protection against ransomware that’s stable and easily scalable


What is our primary use case?

Clients primarily use the solution for ransomware.

What is most valuable?

There isn’t a specific feature; the solution itself secures your infrastructure. We had a partner whose client was using a different solution that was hit by ransomware recently. It was an inferior product and it didn’t protect them. They didn’t buy a license to protect them for ransomware. After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works.

What needs improvement?

We’ve only been using the solution for two months, so we don’t have a grasp of the full system to comment too much.

They might want to offer an MSP model for licensing, to offer the solution as a software as a service.

For how long have I used the solution?

We’ve been a distributor of the solution for two months.

What do I think about the stability of the solution?

The solution is pretty stable.

What do I think about the scalability of the solution?

The solution is easily scalable to thousands of users. It’s very capable.

How are customer service and technical support?

So far, we haven’t had to deal with technical support at all.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

We are distributors of Sophos.

I’d rate the solution ten out of ten. I think Sophos is at the top of their game and offering a good protection solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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