Splunk Review

Easy to use with a simple setup and great integration capabilities


What is our primary use case?

We primarily use the solution for monitoring our infrastructure.

What is most valuable?

The models that we use are pretty mature at this point, which means we can be assured we are given the best use cases right out of the box.

We can just plug into the applications and everything is set up. There's very little configuration necessary.

The integrations that are offered with different tools are all very good. They offer integrations for all levels of security and have offerings from some of the other major solutions in the space.

The initial setup is pretty straightforward.

What needs improvement?

Over the years, I know they've been doing what they can to continue to add integration capabilities to their solution. If they continue to do that, that would be ideal. However, beyond that, there really aren't any features that I find to be lacking in any part of the solution.

On-premises scaling of the solution is a bit more limited than it is on the cloud.

The pricing of the solution needs to be a bit lower.

It would be ideal if the hardware could meet more universal global regulatory requirements. It would be great it the solution better aligned with global standards.

For how long have I used the solution?

I've been working with the solution for three to four years at this point.

What do I think about the scalability of the solution?

In terms of the cloud, scalability is very straightforward. It's just about as expansive as we want to go. When it comes to an on-premise deployment, there might be some scalability limitations. We've found we just have to cut hard on the resources as it does a lot of processing. Whereas the cloud is easy and has very little limitation, I'd advise others that on-premise may have some difficulties. 

On-premises, it's definitely on the customer to ensure they have the right plates. If they're concerned and they need 100% scalability, it's best to be on the cloud.

How are customer service and technical support?

Technical support is very good. They know their product and they are responsive to requests. We're satisfied with the level of service provided to us.

How was the initial setup?

We didn't have any issues with the initial setup. It's not too complex. We found the process to be very straightforward and very simple.

What's my experience with pricing, setup cost, and licensing?

While I do understand that it is a premium tool, they could work to make it a bit less in terms of cost. It's a bit expensive.

What other advice do I have?

We use a mixture of public and private cloud deployments.

I would definitely recommend the solution, having seen it work for others so well. Its ease of usage and its man integrations make it a great product. The way you can access whatever you need on the solution is very similar to a Google bar where you can search for anything you need. It's just a super quick responsive, product.

Overall, I would rate it a perfect ten out of ten. We have no complaints.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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