What is most valuable?
We were using New Relic, but it wasn't providing us the info we wanted and it was so expensive that we couldn't afford having it on all prod servers. I've been using Stackify in a .net, Azure based webapp, the app is with high traffic subscription service, and solid services is essential.
Having the log and error data as part of the detailed trace was a tremendous help. And seeing all the logs recorded when an exception was thrown is a cool little feature.
How has it helped my organization?
In one case we were using Stackify to identify an issue that made the site slow occasionally, it was very hard to pin point the source of the problem. Once installed it was a very fast process and we identified the combination of issues that lead to this behavior. Having the log and error data as part of the detailed trace was a tremendous help. And seeing all the logs recorded when an exception was thrown is a cool little feature.
What needs improvement?
For how long have I used the solution?
1 year - APM+ and SmartELM
What was my experience with deployment of the solution?
The installation was very easy and smooth, it was nice to have many default monitors already set-up as part of the install so we could see monitors immediately.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
No issues, we've been scaling our environment quite a lot and Stackify collected the info from all servers including the transient ones
How are customer service and technical support?
Excellent! Professional and friendly (Actually gave me some tips about Azure that help me solve an issue that was completely unrelated to Stackify) Technical Support
Excellent! Professional and friendly.
Which solution did I use previously and why did I switch?
We switched from New Relic and Loggly as it provides us more info at a lower price.
How was the initial setup?
What about the implementation team?
What was our ROI?
We've seen shortening of our time to resolution, and we've even identified some issues that we weren't aware of, but were affecting our apps performance
What's my experience with pricing, setup cost, and licensing?
Their pricing is simple and clear and is low enough that we can have it running on all servers at all times.
Which other solutions did I evaluate?
Yes, AppDynamics, Dynatrace, New Relic, and Microsoft Insight.