Thycotic Secret Server Review

It offers password checkout and the ability to change a password after checkin.


What is most valuable?

Password checkout and the ability to change a password after checkin are the most valuable features.

How has it helped my organization?

  • Removes the risk of passwords sitting in files on admins' desktops
  • Also provides a secure portal to share passwords with the team

What needs improvement?

I would like to be able to create service accounts and set generated AD passwords from the web interface.

For how long have I used the solution?

I have used it for 3+ years.

What was my experience with deployment of the solution?

I have not encountered any deployment issues.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. I was able to deploy over multiple domains.

How is customer service and technical support?

Customer Service:

Customer service is 10/10.

Technical Support:

Technical support is 10/10.

Which solutions did we use previously?

We did not previously use a different solution.

How was the initial setup?

The more features you add, the more complicated you can make it. Basic password storage deployment is straightforward.

What about the implementation team?

It was an in-house implementation.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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