Offers good policies and has many possible use cases

What is our primary use case?

There are a lot of possible use cases for this Master Data Management tool.

What is most valuable?

In terms of most valuable features, the policies are really good.

What needs improvement?

The support isn't great and takes too long. And the pricing can be improved.

For how long have I used the solution?

I have been using TIBCO MDM for two years.

What do I think about the scalability of the solution?

We have 510 people using the solution.

How are customer service and technical support?

In terms of technical support - it can be improved. I would give support a 7 out of 10.

How was the initial setup?

The initial setup is not too complex, it's okay. It is medium complexity.

What other advice do I have?

I would advise interested people that you need to understand what it is used for, what the use cases are. It takes money and effort, but it could be very good for you.

On a scale of one to ten I would rate TIBCO MDM a nine.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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