Good workflow models and pull-down lists with very good data modeling
What is our primary use case?
We're using the solution for reference data, master data management. To basically implement data governance around the reference data. One of the big initiatives is to capture all the information that the branch operations team is looking to capture. Or operational information or reference data. We're a credit union. We're like a bank. It's all about managing the data of the branches, and the ATMs, and some of the business partners that are at the branches.
Pros and Cons
"The data modeling is very good."
"The documentation needs improvement."
What other advice do I have?
We aren't using the latest version of the solution. We're a few minor versions behind. There are some questions coming up, of what our direction is going organizationally. There are some new directions that may include moving to the cloud from on-premises. That could have an impact. There's also an appetite for high availability and scalability and all of that as we are a very large organization. On the other hand, some of the competition that is using the same tool, are some of the really big banks and such. There are other organizations, other financial institutions that use it. Their…