IBM Tivoli Identity Manager [EOL] Review

It needs a business user oriented UI but the connector to various target systems is a valuable feature.


Valuable Features

  • Provisioning
  • Workflow
  • Connector to various target systems

Improvements to My Organization

  • Automation in account provisioning
  • Approval
  • Unwanted access to the groups
  • Consolidated reports

Room for Improvement

  • Business user oriented UI
  • Inclusion of access governance in the same UI

Use of Solution

I've used it for two years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

10/10 - the best.

Technical Support:

10/10 - the best.

Previous Solutions

No previous solution used.

Initial Setup

Little complicated - needs technical skills to setup - later version are being moved to appliances.

ROI

On-going.

Other Advice

Bring implementation people who understand the domain.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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