Trend Micro TippingPoint Threat Protection System Review

Very stable with good technical support, but can be quite expensive

What is our primary use case?

We primarily use the solution for email scanning.

What is most valuable?

The solution is very good at tracking attacks.

The solution automatically upgrades itself well in order to be effective against future attacks.

We can manually bypass IP addresses and DNS entries if we need to.

The technical support on offer is very good.

What needs improvement?

Right now, we are stuck with an older platform, 1400 N. It's more like a software base, so bypassing is done through software. If you go with the newer system, for example, the 4-40s, that's a hardware-based bypass, so those are more powerful. It has more throughput.

The initial setup is not straightforward.

The solution is pretty expensive.

For how long have I used the solution?

We've been using this solution for many, many years so far. It's been a while at this point.

What do I think about the stability of the solution?

The stability is excellent. It's 99.9% stable. There aren't issues with bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is scalable, however, you need to swap the box. It's not the kind of scalability that you can do it via software. You need to swap the box and get a better model to expand it out. That said, it can scale. A company that needs to scale can do so. It just takes a hardware upgrade.

How are customer service and technical support?

We've dealt with technical support in the past. We've found them to be very good. They are responsive and knowledgeable. They are helpful. We're satisfied with the level of support we receive.

Which solution did I use previously and why did I switch?

We also use Splunk. We use both together. Splunk will warn us if something is happening, and then we can use TippingPoint to block access as necessary. We tend to use Splunk everywhere.

How was the initial setup?

The initial setup is not so easy. It's not that it's complex, per se. It's just not super-simple. You need some technical folks to manage it. It's not like anybody can do it. You have to have some knowledge. Otherwise, you'll run into a lot of issues.

What's my experience with pricing, setup cost, and licensing?

This is not the cheapest option. The solution is quite expensive.

Which other solutions did I evaluate?

We're currently looking at Cisco and considering deploying their solution in the new year.

What other advice do I have?

I'd recommend the solution, however, it depends on what a company needs. Before jumping in, a company needs to ask, themselves questions like: "What's our requirement". That said, for general enterprises, it's a good enough option. 

For our organization, however, as of next year, we're going to move away from it and deploy with a Cisco-based solution.

Overall, I would rate the solution at a seven out of ten.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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