What is most valuable?
- The dashboard, reporting and planning. The dashboard being so customizable makes it very powerful for myself and other team members as it is able to be scoped to whatever the team needs.
- With numerous teams focusing on their own area, it makes it a breeze to set their dashboard to what they want to see, whether it be DBAs, storage or unix team, application owners, they each get their own view into their environment.
- The new reporting function is amazing. Anything you see on the screen, be it dashboard or drilling down to the individual virtual machine, with a click of a button, you can get a report on it.
- The planning feature is amazing as it can help with rolling out mass VMs for say, like a VDI rollout. It helps you determine what the load would be if you add xx amount of VMs.
How has it helped my organization?
It gives us a quick look into what the environment is doing, down to the individual application, on the fly. We can find misbehaving VMs very quickly and to see what is related to it, be it storage or network.
What needs improvement?
The UI could be a little more user friendly and less buggy. When working heavily in VMTurbo, you need to occasionally log out and back in to the site as flash will have problems.
For how long have I used the solution?
About two and a half years.
What was my experience with deployment of the solution?
None at all. Very quick and easy to roll out. We are mostly a Hyper-V shop and downloading a new appliance and setup is fast and very quick.
What do I think about the stability of the solution?
The appliance is pretty stable, which is to be expected since it runs under Linux.
What do I think about the scalability of the solution?
With any application like this, the more information it holds, the slower it could take. We have roughly 80 hosts and about 3500 VMs in it and it might take some time to complete a full discovery, but it is negligible considering the importance of the data.
How are customer service and technical support?
10!! One of the things that sets VMTurbo apart from other vendors is the feeling of family. They truly want to help get any issue resolved as soon as possible. Their customer service is directly related to their product. You can tell right away that the techs, engineers and sales people care about the software. Technical Support
Which solution did I use previously and why did I switch?
We used Microsoft's Operations Manager in tandem with this application. VMTurbo has a lower learning curve on use and setup.
How was the initial setup?
The initial setup is very straightforward. When you get into the actual configuration for your specific environment, it is recommended to have one of the VMTurbo folks on the phone to walk you through some of the intricacies of the software.
What about the implementation team?
This was installed in-house.
What was our ROI?
ROI is difficult for us to gauge as we are non-profit and specifics are not really tracked.
Which other solutions did I evaluate?
We have only used Microsoft Operations Manager and Virtual Machine Manager, neither was set up to give us the in-depth look that VMTurbo was designed to do out of the box.
What other advice do I have?
Whether you have a single, specific virtualization technology or a multi-platform environment, you need this software if you want to see end to end in your environment.