We primarily use the solution for complete log monitoring and management.
We primarily use the solution for complete log monitoring and management.
We're able to use the solution to analyze all of our logs, for years to come.
The root cause analysis feature is very valuable.
I don't use the solution on a day to day basis, so I'm not sure what specifically can be improved.
We have quite a few licenses, so for us, it isn't too hard to scale. Right now, we only have 15 users on the solution.
Personally, I don't log calls with technical support. We do, however, have an interior team that can assist with troubleshooting.
We didn't previously use a different solution.
The initial setup was easy.
We have our own interior team that handles the product.
The price of the solution is reasonable.
We use the on-premises deployment model. We're also platinum partners.
In terms of advice to others, if they're looking for a basic VMware solution, it's okay. We've tried other options. Log Insight seems to be better than other solutions in terms of very good integrations and working out items to be able to log.
I'd rate the solution nine out of ten. All of our must-haves are available in this product.