AirCheck Overview

AirCheck is the #7 ranked solution in our list of top Network Troubleshooting tools. It is most often compared to NetAlly EtherScope nXG: AirCheck vs NetAlly EtherScope nXG

What is AirCheck?

The AirCheck G2 provides fast, simple, and accurate isolation and troubleshooting, thereby reducing the time to resolve wireless issues. A rugged, handheld purpose-built wireless tester supporting the latest Wi-Fi technologies (802.11a/b/g/n/ac). An instant view of test results including network availability, connectivity, utilization, security settings, rogue hunting, and interference detection.

AirCheck Buyer's Guide

Download the AirCheck Buyer's Guide including reviews and more. Updated: February 2021

AirCheck Video

Pricing Advice

What users are saying about AirCheck pricing:
  • "Because I work in a big company, it is a no-brainer. If I were a consultant, I would still buy it, but it would be a huge investment. Overall, it's a good tool to have."
  • "For a few thousand dollars, you save yourself a ton of time. It's a great deal."
  • "The price is fairly expensive, if you are a single individual. For me, it's well worth the cost of the unit. Depending on the nature of the work that you're doing, the upfront costs can be expensive. Typically, what happens in an environment is a department might have one device as opposed to technicians having them individually."

AirCheck Reviews

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Emanuele Mannino
Wireless Network Engineer at a hospitality company with 10,001+ employees
Real User
Top 20
Jul 9, 2020
Enables us to download packet capture info from the cloud, and we can see trends with historical info saved to the cloud

What is our primary use case?

I work in the wireless team in the HQ, we don't visit the sites. We mainly provide remote support, design and validation. We bought the G2 to understand how the new functionality work (we already had the previous generation Aircheck) and to train our implementation and support teams to troubleshoot with it whenever there is an issue. Right after buying the tester, we created a guide for our internal use, and then I distributed the guide to our support engineers. Now, they have their own G2 testers and, whenever in the field, they follow my guide and troubleshoot the issue while I can see the… more »

Pros and Cons

  • "I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office."
  • "I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."
  • "We use .1x authentication, so I need to download the certificate onto the device. It would be nice to have this functionality through the cloud as well. Right now, you need to do it through the software by connecting your laptop physically to the AirCheck. This is one thing that is a bit slow."

What other advice do I have?

I have learned that I can use G2 for more than I thought. Initially I thought, "Okay, I can go and check the coverage." But actually, there are so many things you can use it for. Sometimes you quickly need the MAC address of a wireless client. You take the G2 and you see that straight away. That's one of my favorite things. It's like having a multi-tool. We often use it for quickly finding information while we are doing other tasks, things that are not necessarily support. Suppose we are testing a new access point and it is mounted on the ceiling and we need to get its MAC address quickly…
Stuart Kendrick
Systems Engineer at a consultancy with 201-500 employees
Real User
Top 20
Oct 5, 2020
Helps to rapidly narrow the fault domain

What is our primary use case?

Mostly, this is a WiFi analyzer. I get a report from an end user saying, "Hey, I'm in my office, and the WiFi isn't working." What's complicated about that is it could be the person's laptop or their phone. It could also be the wireless infrastructure or they tried to get to some website that just happens to be down and are confusing the fact that www.company.com is down with local WiFi behavior. What this tool allows me to do is walk up to their office, sit next to them, and turn on the tool, then I've programmed it to do some basic checks. If it succeeds, all lights are green, then I know… more »

Pros and Cons

  • "The solution saves us a factor of 10 in time. If a typical WiFI ticket would cost me two hours with AirCheck, then it would cost me 20 hours without it. At 20 hours, you start to refuse to do tickets because it is just too expensive."
  • "I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."

What other advice do I have?

It has provided tremendous education about how WiFI works. I understand Ethernet fairly well ... but WiFi is remarkably complicated: I am a novice. But, with the AirCheck, you get this graphical interface which packs a lot of education and teaching into it, as well as diagnostic capabilities. The UI takes the theory that I've studied and helps me understand, "Oh, that's what they mean." It's sort of like an educational tool in addition to something that helps you solve problems. The multi-technology functionality is certainly convenient to have on the wired side. However, I have a lot of tools…
Learn what your peers think about AirCheck. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
465,058 professionals have used our research since 2012.
Gaishirui
Site Administrator at a tech services company with 1,001-5,000 employees
Real User
Aug 4, 2020
Takes the place of an IT troubleshooting department; resolves all our troubleshooting issues

What is our primary use case?

I use it primarily for signal distribution, identification, Cat5 and Cat6 identification, access point, decibel levels, and identifying all areas of IT equipment onsite. I use the device in one area to identify access points. This device not only identifies access points, it tells me audibly and visibly the strengths of the decibels. So, it allows me to advise installation crews where exactly to place certain types of equipment, like access points.

Pros and Cons

  • "The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."
  • "It is a pretty rock-solid device that is well-built."
  • "The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."

What other advice do I have?

Thoroughly research the functionality and features of this particular tool. I am finding that the tool itself has so many features and so much functionality that the cost benefit could be missed. A client looking into the device might not realize its potential or ability to solve certain niche problem. It is easy to use. A novice would have to get used to trusting the tool. More advanced technicians would find this tool extremely helpful. The learning curve depends on the level of the technician. If you are a novice, then the learning curve might be overwhelming. However, for an advanced…
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Buyer's Guide
Download our free AirCheck Report and get advice and tips from experienced pros sharing their opinions.