Avaya BCM Reviews

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Freddy Mercado
Vendor
Managing Director for the Global Partner Program with 201-500 employees
Sep 09 2019

What do you think of Avaya BCM?

What is our primary use case?

Our primary use case for this solution is as a Banking Voice Communications network.

How has it helped my organization?

It provides flawless communications among bank employees.

What is most valuable?

The most valuable feature is VoIP because it gave us the technological independence required at the time.

What needs improvement?

This solution needs better mobile support, with free apps integration for Voice Communication.

For how long have I used the solution?

I have been using this solution for more than ten years.

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What is Avaya BCM?

Avaya Business Communications Manager (BCM) portfolio delivers small to medium-sized businesses and branch offices an award winning converged voice and data solution, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, Business Communications Manager offers the features businesses of all sizes require like telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall and wireless.
Also known as
Avaya Business Communication Manager
Avaya BCM customers
The Agency Group
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