BMC End User Experience Management Competitors and Alternatives

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Vinay By
Vendor
Subject Matter Expert
IBM India Private Limited
May 07 2017

What is most valuable?

Most of the features are helpful. The name of the module itself says "Server and Application Monitor". We use this... more»

How has it helped my organization?

I work in a space where we manage enterprise monitoring for server infrastructure. Hence, SAM is one the best modules... more»

What needs improvement?

I always thought we should be able to perform all admin activities using the web portal. Over a period of time,... more»

What's my experience with pricing, setup cost, and licensing?

There are not many tools in the market that can compete with SolarWinds when it comes to pricing and licenses.... more»

Which solutions did we use previously?

We did have a previous solution. We switched to SolarWinds due to two major reasons. It is cost effective and easy to... more»

What other advice do I have?

* As I mentioned in one of the other points: "Simplicity at its best". * SolarWinds is easy to implement and simple to... more»
Shahzada Rao
Consultant
Solution Architect EMS Practice at a tech services company with 10,001+ employees
Feb 15 2017

What is most valuable?

* CEM helps us to deliver faster responses, and manage the end users’ response and reliability. * Introscope helps our application team... more»

How has it helped my organization?

It helps us to meet business transactions SLA for our critical end-user applications; proactively identify the issue and helps the application... more»

What needs improvement?

CA APM currently only supports Java- and .NET-based applications. Pega application metrics should be included in CA APM. It should also support... more»

Which solutions did we use previously?

We previously used IBM Tivoli and BMC products.

What other advice do I have?

I recommend adequate server sizing and capacity to avoid HTTP/HTTPS packet drops and performance issues.

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