Comm100 Live Chat Overview

What is Comm100 Live Chat?

Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. They empower genuine and personalized engagement on live chat, email, social media, and SMS through a single, unified console, enhanced with AI-powered chatbots and fully integrated knowledge bases.

From front-line marketing and sales to service and support, Comm100 helps brands to exceed customer expectation through efficient and personalized engagements that close the gap between question and answer. Over 6,500 organizations worldwide use Comm100 including Rackspace, Stanford University and Canadian Blood Services. Learn more at www.comm100.com/.

Comm100 Live Chat Customers

Rackspace, Stanford University, Canadian Blood Services, IBM, Fitbit

Comm100 Live Chat Video

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Owner at a marketing services firm with 51-200 employees
Vendor
Comm 100 is an excellent live chat service.
Comm 100 continues to be an excellent live chat service. I have used several live chat services in the past including high-end dealership chat services and Live Chat is superior. The user interface is intuitive, the mobile app is fantastic and they continue to upgrade and rollout enhancements that increase usability! p.s. They also have an email newsletter service that is also very good.
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