Cornerstone Learning Room for Improvement

Sr. Business Systems Analyst at a financial services firm with 1,001-5,000 employees

My understanding is that they are working on the interface, which is something that is needed. The user interface and user experience could certainly use an update. The fact that it is a work-in-progress is obvious because it is strange to see one modern-looking page that is immediately followed by one that looks like it is from 1999.

The automated ticketing system for technical support often has a response time that is quite long, which is something that should be improved.

Something that I would like to see in the future is customizability for the Learner Homepage. This is an interactive web page for your training, and my company has chosen not to create a separate welcome page for the system. If it were customizable then I could, for example, have an inbox widget there. As it is now, the actions that a user can perform and not in a centralized location.

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DS
Senior IT Consultant at a tech services company with 201-500 employees

This solution needs to be less simplified.

It has a different look and feel, and the clients need to have it look like the other applications. You should be able to go in and change the look and feel of the system. 

Also, Cornerstone does not have a hybrid architecture. It is only on the cloud and our clients cannot have their data on the cloud. They need a hybrid where the data is inside and the application is on the outside.

In the next release, I would like to see a Hybrid architecture and to be able to customize the look and feel.

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Managing Partner at TAMAHRIS

They're working on the mobile app. It's a lot better already, but it can be improved. Another thing that can be improved is the whole reporting. The online reporting, visual data, visualization dashboards are also improving, but it's not there yet.

In the next release, I would like to see improvement in the dashboards and reporting. 

The user experience should be a bit more configurable in terms of recommending training to specific users. Now it's either quite hardcoded or based on machine learning. It would also be good to have some kinds of intermediate features that allow organizations to propose training based on the criteria they choose and not just based on machine learning.

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Learn what your peers think about Cornerstone Learning. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,307 professionals have used our research since 2012.
NJ
Principal Consultant at a energy/utilities company with 10,001+ employees

Its dashboard and analytics must be improved. Currently, we get the data, but we don't get anything from the insightfulness perspective. Analytics is where it requires a lot of work. We definitely expect some good dashboard features, which are currently lacking in this solution.

From a technical perspective, they need to open access to all HTML tags. It currently doesn't support many HTML tags, which makes it challenging to create HTML pages.

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Sr. Manager, HR Systems at a hospitality company with 1,001-5,000 employees

I would like more robust reporting or more flexibility and scalability around the reporting side. Certainly the way it manages SCORM packages could be improved and that could be because there's so many providers or vendors that provide learning content. I think there needs to be more collaboration between those developers and how Cornerstone utilizes them because our main problem is managing how those packages work within the tool from an employees' perspective and user perspective.

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Sr. Business Systems Analyst - Human Resources Operations at Midland Credit Management

In general, some of the portal pages have an outdated look and feel.

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Learn what your peers think about Cornerstone Learning. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,307 professionals have used our research since 2012.