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Deep Instinct Pros and Cons

Deep Instinct Pros

Director at Ancona
The most important thing is that it is for prevention. It prevents attacks of any type of malware. Normally, what we've seen in other products is that they are not for prevention. They isolate a possible threat that they don't understand or know about, and then they check it with our database to see if it needs any correction or elimination. This means that the threat is already inside a customer's base, whereas Deep Instinct prevents a threat from getting in. Prevention is basically done by an agent in each installation, PCU, or product. An agent has its own intelligence to be able to detect if it should stop a threat or not. It has been taught. It is like a brain that has been taught to react according to any possible threat. Deep Instinct is very light. It doesn't take too much CPU attention or memory. It doesn't slow down the performance. You don't really realize any change in the performance, which makes it very different from other solutions. They are usually heavy for the users.
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KS
Administrator at BAPS Swaminarayan Sanstha
It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years.
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PK
Owner at a computer software company with 1-10 employees
The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods.
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Learn what your peers think about Deep Instinct. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Managing Director at The IT Agency Pty Ltd
This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product.
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NH
Security Consultant at a tech services company with 10,001+ employees
Good detections for PowerShell. and good user interface.
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Deep Instinct Cons

Director at Ancona
Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern.
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KS
Administrator at BAPS Swaminarayan Sanstha
The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization.
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PK
Owner at a computer software company with 1-10 employees
If the client is working remotely and doesn't have a VPN then the deployment is difficult to do.
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Learn what your peers think about Deep Instinct. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Managing Director at The IT Agency Pty Ltd
Reporting on incidents needs improvement.
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NH
Security Consultant at a tech services company with 10,001+ employees
Some features are too resource intensive.
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Learn what your peers think about Deep Instinct. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,695 professionals have used our research since 2012.