Google Search Appliance Archived Reviews (More than two years old)

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Consultant
Tech Support Staff at a tech services company with 501-1,000 employees
Jul 23 2012

What is most valuable?

A very good enterprise search application. Search results are produced pretty fast and the contents gets re-index quite often which ensures that the search results are not stale. The Administrative Interface is very easy to use and has a lot of useful information. The number of pages crawled by google search appliance is quite high compared other tools in the same domain. Another good feature of… more »

What needs improvement?

Google Search Appliance sometimes takes more than the usual time to crawl and index data. Also due to this, the search results sometimes keeps showing older and non-existent data. The way, search algorithms work is totally hidden and there is no option to tweak any of the internal algorithms to change the search results. The ordering of search result is quite random and it is often seen that the… more »

What other advice do I have?

A very good enterprise search application with a good administrative user interface which is intuitive and easy to use. The re-indexing rate is quite high and this keeps the search results updated. It can crawl a large number of web pages in a very short span of time. It smartly handles synonyms. However there are some issues with the search results produced. It is seen that the search results… more »
Vendor
Developer at a tech company with 51-200 employees
Jun 25 2012

What do you think of Google Search Appliance?

Valuable Features:

Good for enterprise search. Auto crawling and indexing. Support for customize search.

Room for Improvement:

Can't customize algorithm. Little bit black box because you can't customize search algorithm.

Other Advice:

Great product

What is Google Search Appliance?

Google Search Appliance combines the search expertise of Google with features that meet today's business requirements all in one box. As features, it allows users to lend their expertise by adding handpicked results to search queries, ensuring that relevant results appear at the top for certain keywords, analyzes user behavior and preferences to learn from experience and deliver more relevant results over time and benefits from the technology of Google.com, which evolves continually through machine learning from billions of search queries.

Google Search Appliance customers

British Airways, City of Calgary, Discovery Channel, Emerson Process Management, FINRA, GoDaddy.com, Hayneedle, Hays, Honeywell Aerospace, Honeywell Transportation, Posco, Soci_t_ G_n_rale Group