IDOL Reviews

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Real User
Sr Technical Director at a tech vendor with 10,001+ employees
Nov 20 2017

What do you think of IDOL?

What is most valuable?

Capability of processing and analysing unstructured data, like audio and video analysis.

How has it helped my organization?

We can implement IDOL solutions processing information.

What needs improvement?

Maybe new IDOL Key view capabilities with native format files.

For how long have I used the solution?

We have been using IDOL for about five years.

What was my experience with deployment of the solution?

Certainly, but we could resolve the issues with their support team very quickly.

What do I think about the stability of the solution?

No, I did not encounter any issues.

What do I think about the scalability of the solution?

No, I did not encounter any issues.

How is customer service and technical support?

Customer Service: Very good.…

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What is IDOL?

The IDOL Server collects indexed data from connectors and stores it in its proprietary structure, optimized for fast processing and retrieval of data.
Also known as
Micro Focus IDOL, HPE Autonomy IDOL, HPE IDOL
IDOL customers
Bank Simpanan Nasional, Felco
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