Isis Papyrus Customer Communications Archived Reviews (More than two years old)

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Self Employed at a tech vendor
Jun 05 2017

What is most valuable?

I value the document formatting and generation. It has evolved over time and has seen better days, but the capabilities are still very good. However, not for the high… more »

How has it helped my organization?

The system has improved a number of customers' communication pieces, made them look better, and provided features to enhance them.

What needs improvement?

It needs enhancements for today's technologies. Everything is proprietary and the days are counted that it will last.

What's my experience with pricing, setup cost, and licensing?

The owner of the company tries to get as much as possible out of every sale. If you know exactly which components you need, you can save a lot of money.

Which solution did I use previously and why did I switch?

We have switched to Timitoo Systems, since it has more modern technology and provides more of today's features.

What other advice do I have?

Look exactly at how complex it is to set up once you go beyond the Papyrus Designer.

Which other solutions did I evaluate?

We evaluated Timitoo and GMC.

What is Isis Papyrus Customer Communications?

Isis Papyrus Customer Communication Platform enables corporations to consolidate all types of document output (high-volume batch, online, user interactive and on-demand) on one platform. All generated building blocks (data, text, tables, images, etc.) can be reused across all document types. Corporate design and identity is guaranteed. Business teams are empowered by the Papyrus Correspondence Framework Solution to generate content and assemble complete mailings. IT works in collaboration with the business teams sharing data, content, document building blocks and resources from a common central WebRepository.

Also known as
Papyrus Customer Communications Platform, Isis Papyrus CCM, Papyrus CCM
Isis Papyrus Customer Communications customers

Union Investment, Cyta, NFU Mutual, BNP Paribas (Suisse) SA, Raiffeisen Group Austria, RheinLand Insurance Group, Chinatrust Commercial Bank, Gebªhren Info Service GmbH (GIS), National Savings and Investments (NS&I), Paneon