Jamf Pro Valuable Features

reviewer1297662
Senior Macintosh Systems Administrator/ Task Lead/ Information Assurance Officer at a government with 10,001+ employees
The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required. Reporting is obviously an essential tool for any Information Assurance team and if I couldn’t provide it with Jamf, it would have been a show stopper. It is able to provide quick, dynamic, and accurate reports that helped put my department on the map within our agency and other DoD agencies nationwide. It has allowed us to move further with our additional networks without the fear of being shut down. View full review »
reviewer1278561
District Technology Support Technician at a K-12 educational company or school with 1-10 employees
The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage. Some other MDMs don't offer the full range, but we know if it is possible then we can do it with Jamf. There are some features we use, probably not for the intended outcome, but they save us time and effort. We use Lost Mode to lock devices down and call students up to our office when they have violated a policy and we need to search their iPad. Prior to this, when we would call them up they would delete the evidence on the way. Now, we can catch them red-handed. There are always ways to improve, and Jamf has a great resource called Jamf Nation, which is an online forum where users can report issues, submit feature requests, and vote and discuss issues and solutions. It's all there for Jamf to see. View full review »
Cheryl Lynn Baterna
Director, Mac Technical Support at Marymount Manhattan College
There are many valuable things in this solution. The design of the GUI, as compared to other solutions, really makes a difference. There are other software products that we use in-house that I specifically avoid because the interface is not as easy to use, a headache for reporting and frankly, not too good to look at. GUI Design matters to me. View full review »
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,043 professionals have used our research since 2012.
Scott Bordoni
Head of Operatons and Data Protection at a tech company with 51-200 employees
The most valuable features are Inventory and Self Service. Inventory is all about auditing your estate (super easy). You can drill into a specific device, check out the model, what OS it’s running, which apps are installed on it, and even basic usage stats. Self Service is about empowering users to take control of their tech in a safe way, such as proving them with apps that they can install as required. View full review »
reviewer1247193
Mobile System Administrator - End User Experience at a healthcare company with 10,001+ employees
The most valuable features are Smart groups, branding Self Service, Jamf Connect, and the health care listener. These tools allow information technology to automate services and improve our end-user deliverables. The self-service branding enables our end-users, the patients, to identify us when using our provided products. These include apps and other tools for them to use. View full review »
reviewer1243482
User at a K-12 educational company or school with 501-1,000 employees
The Self Service feature, which allows us to make apps available to our staff and students was essential. We can now remove the App Store and all those other app distractions, so students can focus on learning and teachers can do what they do best. Also, being able to set restrictions has been very helpful in the same aspect. It cuts down on distractions. An almost zero-touch deployment makes my job so much easier. View full review »
Jeffery Anderson
Support Team Lead at a media company with 1,001-5,000 employees
Quick and easy deployment is beneficial when deploying large numbers of devices. The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product. Since my company falls under the scope of PCI, we can easily identify applications and OS versions that need to be updated, and we can push the updates automatically. This ability helps us to remain in compliance so that we can pass our annual PC audits with ease. View full review »
reviewer1373802
IT Support Technician at MLSE
The feature of having dynamic groups that can filter in the computers based on settings/apps/configurations/etc is the most valuable aspect of this solution. Jamf has helped us manage all our devices even remote users that are located in Europe or the States (we're in Canada) it also has helped us have the ability to push security updates and standardize all of our Mac computers in our environment. iOS devices have also been taken into consideration and having both iOS and macOS being managed in the same environment makes it more efficient and effective. View full review »
reviewer1209369
User at a university with 1,001-5,000 employees
The most valuable features are Zero-touch onboarding, Self Service, and ongoing policies make out of the box setup a breeze. The full API lets us write custom scripts and apps to enhance even further the end-user experience. The lifecycle management allows us to better see ROI for our entire Apple fleet. View full review »
reviewer1183911
User at a manufacturing company with 501-1,000 employees
The most valuable features of this solution are self-service and patch management. Deployment of software is also a huge benefit to us as a company. Inventory can be a daunting task, but with Jamf Pro, and its inventory management capabilities, it doesn’t have to be. Collect inventory automatically, organize that information, and even export reports. View full review »
kahot
IT Technician at a K-12 educational company or school with 501-1,000 employees
I think the question should be what features have you not found valuable, as all features are useful but if I have to choose the one that stands out for us, it is the ability to manage the devices all in one console so to say. View full review »
jhock
IT Support Specialist at a K-12 educational company or school with 51-200 employees
Lost mode, remote shutdown, and remote wipe. View full review »
Christopher Kemp
Infrastructure Tech Arch Team Lead at Accenture
Proper MDM management for Apple devices is key. The ability to script makes it fit our needs. View full review »
John Mahlman IV
Senior Desktop Engineer - Mac at a financial services firm with 10,001+ employees
Self-service is invaluable to our organization; it provides users with the ability to install the software and run scripts that typically require administrator intervention. Extension attributes are key for compliance monitoring and overall client health statistics. The ability to get any information from machines via a script is so useful. Smart groups are important for all of the above and much more; it's so easy to scope items to systems if you know how to create the groups. All of the above are probably the most powerful and useful features of Jamf Pro. View full review »
reviewer1178940
User at a wholesaler/distributor with 5,001-10,000 employees
The most valuable feature of this solution is the Self Service. Being able to place troubleshooting scripts in the hands of end-users has changed the game. Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy. Now, most support cases are issues that cannot be easily resolved. View full review »
reviewer1140624
User
As an administrator, I really love the integration with Apple Business Manager. Zero-touch deployment saves tons of time. Self-service makes enrollment much quicker, as we don't have to push all of the applications. The user can decide when to perform an installation, chosen at the most suitable time. The most important thing for me is to have zero-day support, which is something that I expect from Jamf. Other MDM vendors do not handle support as well. View full review »
reviewer1220394
User at a K-12 educational company or school with 201-500 employees
Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have. It also allows us to make sure each device is set up with the correct software for learning to flourish. View full review »
reviewer1219011
User at a K-12 educational company or school with 201-500 employees
The features that have been the most life-saving for us are pre-stage enrollments and self-service. The ability to set a generic suite of installations for all devices without ever having to touch the computer is amazing. This matched with self-service allows end-users to custom configure the machine to their needs. View full review »
reviewer1092342
User
The most valuable features are the Jamf agent and the API. You can do a lot with these tools. View full review »
Aaron Tillery
Technician Level II at Turner Unified School District
The ability to deploy scripts to our managed MacBooks for various purposes has proven to be a very powerful tool that we are still learning how to leverage. View full review »
Tracy DiLossi
User
The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment. This is a crucial step in our device deployment process. View full review »
Michael Conners
Senior Desktop Engineer - Apple products at Madison College
Imaging and management of our devices are invaluable as we used to have a more manual solution. Rather than depending on others, we can keep things simple which allows us to work smarter. View full review »
Derek Lucas
Information Technology Support Coordinator at Berkeley Preparatory School
* Self-service on the Mac and iOS is a life saver. * It allows us to put software out there for users to install when they need it along printers for the whole campus — saves us hours of work. View full review »
reviewer1063800
IT Project Manager with 201-500 employees
Self-service portal and simple package creation are the most valuable features. This allowed lower level technicians the ability to create and maintain the software in a centralized location, which also helped reduce ticket creation. View full review »
Tony Ortegon
IT Operations Engineer at Cloudflare, Inc.
Zero-touch deployment is a wonderful feature. Being able to assign systems directly from the manufacturer to new employees has been amazing. Plus with a complete self-service portal, our users have the flexibility to install software they need when they need it. Not to mention a number of environmental nuisances that are one-click fixes here. View full review »
Kyle Ericson
Systems Engineer at a consumer goods company with 1,001-5,000 employees
I think the SSH part of Mac OS is the best feature, and also I like the way they have the dashboard, and the console is super clean. View full review »
Xavier R.
IT Manager at a media company with 51-200 employees
* Remote management * Enrollment * Packages installation. These features are valuable because they were the most time consuming before we used an MDM. View full review »
Leonardo Cacioppo
Apple End User Support Specialist at North Central College
Self-service allows for users to solve their own issues without needing to contact the help desk. View full review »
Isaac Nelson
IT Professional at The Church of Jesus Christ of Latter-day Saints
Package deployment and management of configuration profiles is easy and flexible with Jamf Pro and are both crucial to our workflows. View full review »
Serhat Gürgün
Educational Technology Manager at a non-profit with 201-500 employees
Restrictions. It is so useful and effective. View full review »
Thijs Xhaflaire
System Administrator
* Self-service, because there's no need for IT Support (scripts/software, etc.) * Zero-touch enrollment for delivering an awesome (it's my MacBook) experience. View full review »
Scott Gary
Mac Helpdesk/System Administrator at Measures for Justice
* Jamf API and reporting * Jamf integration for other applications as well as automation is fantastic. Highly recommended. View full review »
Brant Backes
User
* Remote commands * Being able to access the Mac remotely and pull information from it along with sending remote commands to it. View full review »
Tim Griffin
ICT Client Services Manager at a K-12 educational company or school with 201-500 employees
DEP imaging and settings deployment. This is almost instant from when you click the save button. It’s so good!! View full review »
Gabriel Marcelino
User
Jamf has many solutions and using the polices are very powerful. View full review »
reviewer1029552
User
I really love the remote commands. It is a time saver. I also enjoy the self-service app. That way, not all apps have to be installed if the teacher chooses otherwise. View full review »
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,043 professionals have used our research since 2012.