Jamf Pro Valuable Features
The self-service portal enables standard users to install and update software, change settings, and open organizational URLs. It does require an 'ah-HAH' moment from the users, to drive the mindset that self-service should always be your first destination when you have an issue or a question, rather than raising a ticket or calling the help desk.
Compared to a traditional group membership structure, Jamf can identify devices based on their own dynamic factors, improving the ability to customize and deliver necessary actions to only the relevant devices.
View full review »Jamf Pro's simplicity makes it stand out. I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy. They have a well-defined roadmap that fits into Apple's roadmap. As soon as Apple releases new software, Jamf is ready to go. I also like Jamf Pro's capability to provide us with the zero-touch deployment of mobile devices.
View full review »The most valuable aspects include:
Self-service
We can provide our software portfolio to users so they have a choice of what they have on their devices
Inventory
We have an overview of what condition our fleet of Macs is in. We can see which Mac is on which macOS version so we can help users to update their Macs to a saved and current version.
Jamf Nation User Group
It's not really a feature of Jamf Pro, however, it is a really great thing! This community of Jamf users helps each other find solutions and answer questions.
Buyer's Guide
Jamf Pro
March 2024
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,630 professionals have used our research since 2012.
AS
Aram Schalm
Systems Administrator at International School of Amsterdam
The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic. Also, from a user point of view, everything remains the same, despite not being able to attend classes in person! As it was quite a task in general for staff and students to have to do teaching and learning from home, their tech (and our support) remained the same.
View full review »MJ
reviewer2157045
Senior Support Specialist / Jamf Admin at a university with 1,001-5,000 employees
Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to. If we have questions, we can reach out to the community to see if somebody else has experienced this. We can also see if there's a certain workflow that somebody is doing using Jamf. We can then follow that or take a part of it and make adjustments based on our needs.
View full review »JM
reviewer1851513
Apple Device Coordinator at Orland School District 135
The ability to lock down devices and ensure data stays with the user is great.
Also being able to enforce CIS recommendations is a must! Jamf Pro gives you full management control over Apple devices and the services available on them.
The ability to put a device into a lost mode state that will report locations as it checks in has allowed us to retrieve so many lost devices.
Finally, the ability to support OS releases on day one has been key to keeping our users up to date and retaining full management over the devices.
View full review »JB
reviewer2071338
Jr. Network Specialist at Katonah-Lewisboro School District
The restricted software section and the configuration profile section are quite useful. I use the Restricted Software section to ensure our students cannot have any unwanted apps on their devices, such as a VPN or third-party web browser. Jamf detects the restricted app, restricts it from running, and deletes it from the device.
Configuration Profiles are also a valuable part of Jamf because you can set PPPC profiles to configure the settings of apps properly. This means your users will not get asked to configure privacy settings for apps manually.
View full review »The Self Service feature, which allows us to make apps available to our staff and students was essential. We can now remove the App Store and all those other app distractions, so students can focus on learning and teachers can do what they do best. Also, being able to set restrictions has been very helpful in the same aspect. It cuts down on distractions.
An almost zero-touch deployment makes my job so much easier.
View full review »PT
reviewer1874670
Regional Service Delivery Manager at a pharma/biotech company with 10,001+ employees
The policies by which we can trigger something based on some action have been very useful. The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there.
View full review »MW
reviewer1882857
Senior IT-Berater at Allianz
It's lightweight yet the best MDM Solution - with options to expand (Jamf Cloud, Jamf Protect, etc.)
Jamf Pro works great for us in an on-prem environment. We have full control on the other side when we go for new versions. Of course, this means additional effort to prepare the steps and the updates. The integration with Jamf Protect (test trial version) is as easy as can be.
Jamf Pro is offering an easy start to work. It offers professionals an endless amount of possibilities to keep users and the company happy.
View full review »DS
reviewer1892073
Desktop Engineer at Kroger
The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.
Also, the DEP enrollment process is great. Account creation and management of the SSO extensions have made it so the devices no longer require to be AD Bound, giving us the flexibility to have local accounts and really utilize the full extent of MacOS.
View full review »TP
reviewer2286810
IT Systems Analyst at True Manufacturing
The most valuable aspect of the solution is speed. As opposed to other management solutions we use or have used, Jamf Pro is instant. I can deploy an application, restriction, script, patch update, etc. in real time and monitor the results. Nothing comes close to the ease of use of Jamf Pro. Our non-Apple devices are managed by InTune. When compared side by side to Jamf Pro, it's easy to see why Jamf is so well-loved in the Mac Admins community. Rather than having no ETA, or a window of 15 minutes to 15 hours, you can rely on Jamf to work as expected in a short or instant timeframe.
View full review »CM
reviewer2074308
Information Technology And Services Professional at University of Glasgow
The self-service is invaluable to the user. It's somewhere that the user to go and get institutional resources like software, bookmarks, or IT tools to help them.
View full review »JN
reviewer1766700
Mac Systems Engineer at Imagetext - Business IT Specialists
The Automated Device Enrolment is great! It is, by far, the very best feature! After a year of testing and perfecting the Jamf we got it to a point where each device is now zero-touch deployment. It's been saving the IT department so much more time and effort. Our Helpdesk tickets dropped about 40% - making it easier for us to focus on more important tasks.
Another great feature is just being readily available in the cloud. Moving from on-prem to cloud made deployment so much easier. We no longer needed the staff to come into the school just to install Microsoft Office or any updates that piled up.
View full review »SU
reviewer1754004
ITS Expert at Sanofi
Below are a few of the most valuable features which are also key factors as to why we choose Jamf Pro:
- Strong customer focus
- Product functionality and performance
- Strong user community
- Strong consulting partnership
- Strong services expertise
- Product roadmap and future vision
- Breadth of services
IN addition to Jamf Pro, I like Jamf Connect and Jamf Protect. Jamf Connect is a cloud-based solution that streamlines Mac authentication and identity management whereas Jamf Protect is an endpoint protection solution built exclusively for Mac devices.
View full review »BW
Brian Ward
Head Of Information Technology at St Patricks CBC
We love the smart groups as they allow us to save time. There are many changes to systems at our school, and this has proven to be reliable in keeping up with them. We also love the ability to remotely manage devices by rebooting them.
One feature we love is the zero-touch deployment. There is no need for IT to touch the devices before we hand them over to the users. They are set up to their correct security groups. Users get all the apps they need and have a great customized welcome when setting up their accounts.
View full review »It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this.
It is a very powerful tool, and there is so much that you can do with it.
View full review »CC
reviewer2089251
Production Manager at NiCE Ltd.
Smart computer groups are one of my favorite features. You can create a group based on specific features. If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time. This also removes the possibility of forgetting to include one or more devices. Another feature I like to the ability to create and save a specific search that I need frequently. The customizable inventory page is also helpful, so you can see your inventory at a glance and sort it by a specific column.
VB
reviewer1909128
IT Support Specialist at Visby Medical
The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. (We also have the ability to manage desktops and AppleTV devices if needed). It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.
Another great feature is the ability to set all different kinds of restrictions on the devices. We can block certain settings, the App Store, or even specific apps! We can even do the opposite and only allow selected apps.
View full review »TM
reviewer1681278
IT Architect, II at The University of Arizona
Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge. Being able to choose which apps and patches are deployed to which computer groups allows me to easily test on one batch of computers before pushing them out to the rest of our fleet.
The inventory reporting is also much more thorough than other solutions which just don't play nicely - or at least as nicely as they could/should - with Macs. Due to the fact that it's all in the same system, we can get pretty granular about which apps/patches get pushed out to which hardware sets (Intel vs. M1, for example).
View full review »Smart Groups with alerts is useful. This will let me have visibility of the environment without having to constantly see what is happening.
After some tweaks, zero-touch deployment is another valuable thing. We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it. This feels great, especially when you send a brand new sealed Macbook to some user.
Another awesome feature is Patch Management. Until this day, many people don't know that this exists. However, it helps a lot with patching third-party applications.
View full review »JA
Jeffery Anderson
Support Team Lead at a media company with 1,001-5,000 employees
Quick and easy deployment is beneficial when deploying large numbers of devices. The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product.
Since my company falls under the scope of PCI, we can easily identify applications and OS versions that need to be updated, and we can push the updates automatically. This ability helps us to remain in compliance so that we can pass our annual PC audits with ease.
View full review »LD
reviewer2336448
RECIT - Educational Technology Consultant at a legal firm with 1,001-5,000 employees
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices. This has been crucial when dealing with misplaced iPads or addressing security concerns. Additionally, the app library is a powerful tool, and we are exploring ways to make it more accessible for teachers to select curated apps. The classroom feature stands out, allowing us to push content to iPads and monitor student activities.
View full review »JS
Joshua Smith
Senior Information Security Engineer at a computer software company with 51-200 employees
The managed settings via configuration profiles are fantastic for enforcing certain settings, especially now that you can customize the payloads.
The patch management has been a killer feature, and it's getting even better now that Jamf is adding so many new feeds.
The self-service is awesome for empowering end-users, especially if you don't allow admin rights (however, the UI still needs a lot of improvement).
The automated enrollment/Apple Business Manager integration has made the device onboarding process so much more efficient than the traditional imaging/manual enrollment process.
View full review »RK
Rahul Khanna
Senior Infrastructure Manager at a educational organization with 1,001-5,000 employees
Jamf Pro has been the best solution in the market to manage Mac fleets for our organization.
View full review »KG
KumarGaurav
Senior Technical Consultant at Softcell Technologies Limited
When I first started using this product, there were a couple of features that still excite me because there was no scope to address those issues. And these features completely eliminate some of our previous issues.
I am most excited about a feature that is called User-Initialed Enrollment.
I also like the Composer feature, which is a unique feature.
Snapshot is one of the tools that allows any package, container, or package creator to find a way to work with various applications.
I really liked the Self Service applications as well. It is very convenient and useful.
View full review »JH
John Hathcock
Help Desk & Server Support at Riverdale Baptist Schl Athltc
Enrollment profiles allow us to pre-configure devices directly from Apple. We can set up a new Mac or iPad without ever touching the device.
Configuration profiles are assigned by static groups and allow us to manage device software, settings, security, and set up with ease.
Smart groups are triggered on certain data points such as battery charge, device health, OS version, etc., and allow us to monitor device use and user maintenance of the devices.
Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password.
View full review »JD
Jon DeBerry
Director of Apple Enterprise Operations at DesignData
I found that automated enrollment is very powerful because you can bring standardization to the environment.
The restrictions are very powerful because you can block new OS releases, so you can vet them to make sure they're not going to break any legacy applications. That's very useful and powerful.
The ability to leverage self-service for a better end-user customer experience. You can categorize it to different aspects of your organization, be it HR, creative department, or legal, whatever you like.
View full review »RM
RyanMilliron
Senior IT Systems Engineer at Ibotta
Patch management and associated policies help us manage and update our fleet's software.
View full review »RS
reviewer2024793
Mac Engineer at Insight
Configuration Profiles from Jamf Pro are awesome. They are managed settings coming from the MDM that the user cannot change. We can set configurations on the devices that are permanent until we make changes inside the MDM itself. A great example of a configuration profile that we use includes the FileVault payload. We can enforce encryption on the computers while also escrowing the personal recovery key inside Jamf Pro. If a user ever forgets their FV password, we can provide the key that is escrowed.
View full review »QC
Quinton Colyn
Jamf Administrator at a financial services firm with 10,001+ employees
The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month.
It is good for the management of Apple devices.
View full review »BC
reviewer1753182
Owner/CEO at North Fork Holdings, Inc.
The self-service portal and auto-enroll are great.
Self-service has reduced the number of your support tickets incredibly. End users are able to search for and find available and approved software and download and install it themselves. This has saved time for both the end-user and the IT department.
Auto enroll is a fantastic feature integrated into the system. We buy direct from Apple. Once purchased they are entered automatically into our auto-deploy script. It keeps our equipment safe and reduces the time from Box to EU.
View full review »JM
John Mahlman IV
Senior Desktop Engineer - Mac at a financial services firm with 10,001+ employees
Self-service is invaluable to our organization; it provides users with the ability to install the software and run scripts that typically require administrator intervention.
Extension attributes are key for compliance monitoring and overall client health statistics. The ability to get any information from machines via a script is so useful.
Smart groups are important for all of the above and much more; it's so easy to scope items to systems if you know how to create the groups. All of the above are probably the most powerful and useful features of Jamf Pro.
View full review »BS
reviewer1713960
System Support Analyst at Alder Creek Middle School
Policy management is very valuable to us. It can do so many things - from setting up accounts to installing new software or just editing a .plist file. It can do it all!
You also have Jamf's recon tool that keeps your inventory up to date and allows you to pull real-time reports of your devices.
With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem.
View full review »RS
Randall Saeks
Apple Distinguished Educator at a manufacturing company with 10,001+ employees
The ability to build configuration profiles for devices to send settings to devices and making it easy for our students and teachers to install applications has been the most valuable.
This has meant that when a teacher has an upcoming project, we can be sure applications that may be needed will be on the devices ahead of time so they can use their instructional time to teach. In addition, creating smart devices and user groups means our environment can be very flexible and make changes to our deployment without a significant amount of additional work.
View full review »The most valuable feature is Jamf Nation. It contains valuable information, tips, tricks, and resources to go to when you might have issues. Oftentimes, the issue you are facing isn't something new at all. There are always others who have run into it and can provide valuable insight to resolving it. If it is something completely new, you have a plethora of other admins at your disposal who are able to quickly assist you.
Integrated patch management is easy to keep your software up to date on devices
Painless app deployment means that we can simply package and deploy. With some other MDMs, you have to convert to a proprietary file or have to upload multiple files to properly complete the loop.
View full review »CB
Cheryl Lynn Baterna
Director, Mac Technical Support at Marymount Manhattan College
There are many valuable things in this solution.
The design of the GUI, as compared to other solutions, really makes a difference. There are other software products that we use in-house that I specifically avoid because the interface is not as easy to use, a headache for reporting and frankly, not too good to look at. GUI Design matters to me.
View full review »SP
reviewer1757016
Assistant Consultant at Tata Consultancy
Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team.
Jamf Pro and Intune conditional access integration also offers secure access to corporate data. Jamf Connect allows us to integrate and manage cloud identity providers locally on Macs. We can also integrate Jamf Pro and Jamf Protect for great remediation workflows that ensure the devices stay secure and compliant.
BP
reviewer1167963
Technical Specialist at a retailer with 10,001+ employees
For me, the most helpful feature is Jamf's smart groups. I also like the capabilities of the small groups because it gives you a nicer, cleaner, more polished view of your dashboard, and the dashboard is a lot more customizable for an administrator than Workspace ONE. With Workspace ONE, you have to navigate, and it isn't easy to articulate to leadership what it means if you're a non-technical person.
LS
Lennart Schwind
System Engineer at ING Deutschland
If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro. It makes it very easy to deploy a new Apple Mac to a new user. IT does not need to touch the device even once. You could ship it directly from the vendor and all the user needs is an internet connection and their credentials. At the end of the setup, the user has a fully managed and functional Mac to use within the enterprise.
View full review »JY
reviewer2011209
IT Engineer at Pendo
The features I find most valuable within Jamf Pro are:
- The dashboard. I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance.
- The policies. I can deploy scripts and packages easily with policy payloads. This can range from applications to specific policies that I need to deploy to our users.
- The smart groups. Based on certain criteria, I can group computers and mobile devices and leverage that to deploy my payloads to those devices
View full review »One of the most valuable features is the ability to apply apply granular level restrictions to our machines, making them easy to manage remotely from the backend.
View full review »JK
Jens Kullander
CEO at a tech services company with 11-50 employees
Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much.
GT
Glenn Tommey
Apple Administrator | Jamf Service Manager at a university with 501-1,000 employees
The interface is very intuitive. Anybody who has had a reasonable amount of experience with Macs will really appreciate the way this has been designed. It is only on the Mac platform anyway, and I'm given to understand Jamf engineers work at Apple and Apple engineers work at Jamf.
It is a first-rate product and well known in the industry as the gold standard for Apple device management.
When Apple has a new iOS or Mac OS, that particular OS often has new features. Jamf is ready for those features the moment that the OS is released. If there are additional benefits or features as part of a new macOS, Jamf is aware. Jamf has its own network of users and a portal, Jamf Nation. Jamf users are continually suggesting updates and additional features that get reviewed by Jamf and where appropriate are implemented. There is good communication, good end-user engagement, and great company response; there's visibility of user requests and what is getting implemented.
View full review »The feature of having dynamic groups that can filter in the computers based on settings/apps/configurations/etc is the most valuable aspect of this solution. Jamf has helped us manage all our devices even remote users that are located in Europe or the States (we're in Canada) it also has helped us have the ability to push security updates and standardize all of our Mac computers in our environment. iOS devices have also been taken into consideration and having both iOS and macOS being managed in the same environment makes it more efficient and effective.
View full review »The solution has good integration with Google and has high performance for our Mac fleet of devices.
View full review »AW
reviewer1548387
PowerSchool Administrator at a performing arts with 201-500 employees
The most valuable feature is the Configuration Profiles, for sure! This is what we use to get all of our iPads set up and uniform. We also push out apps to our devices, which does not require any touching of the devices and they auto-update!
PA
reviewer1496613
Network Administrator at a educational organization with 501-1,000 employees
With our system being for students, one of the most important pieces of Jamf is to make sure that we are supplying a filter for all of them. In Jamf, I am able to see when an application is removed and then push it right back out. We are using Umbrella and if it is deleted by a student then Jamf knows and re-deploys it almost immediately.
Jamf has additional features that are helpful.
There is an easy configuration that we can set in the root of Jamf Pro to manage our Jamf Connect clients. It means that we do not have to get to much more granular, building config profiles that allow the keys right from Jamf Pro.
View full review »Self Service is the one-stop solution for an end-user.
Configuration profiles are very helpful for implementing CIS Benchmarks, PPPC, Office apps customization, restriction, and many other cool features.
Jamf policies are a life-saver for day-to-day operational activities.
Composer is my best friend when it comes to creating any complex package. It's super easy to use.
Jamf admin is the perfect tool to upload packages and basically, it saves us a lot of time.
Jamf inbuilt FileVault is super straightforward and doesn’t require a lot of mathematical calculations to implement.
LL
Lee Litzsey
Endpoint Support Technician at Waddell & Reed Financial
I love it because there's not too much out there for Macs in terms of patch management.
They give users a huge amount of time-savings.
The user interface is great.
The solution overall is very affordable.
View full review »The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required.
Reporting is obviously an essential tool for any Information Assurance team and if I couldn’t provide it with Jamf, it would have been a show stopper. It is able to provide quick, dynamic, and accurate reports that helped put my department on the map within our agency and other DoD agencies nationwide.
It has allowed us to move further with our additional networks without the fear of being shut down.
View full review »AT
Aaron Tillery
Technician Level II at Turner Unified School District
The ability to deploy scripts to our managed MacBooks for various purposes has proven to be a very powerful tool that we are still learning how to leverage.
View full review »JD
reviewer977565
Infrastructure Consultant at a marketing services firm with 1,001-5,000 employees
The ease of use is very good. Patching is also really easy with the tool as well.
We found the initial setup to be simple.
View full review »YH
HOUSSEAU Yannick
System and Network Administrator at a non-tech company with 501-1,000 employees
I have found the most valuable feature to be the policies.
View full review »I think the question should be what features have you not found valuable, as all features are useful but if I have to choose the one that stands out for us, it is the ability to manage the devices all in one console so to say.
View full review »IN
Isaac Nelson
IT Professional at The Church of Jesus Christ of Latter-day Saints
Package deployment and management of configuration profiles is easy and flexible with Jamf Pro and are both crucial to our workflows.
View full review »DL
Derek Lucas
Information Technology Support Coordinator at Berkeley Preparatory School
- Self-service on the Mac and iOS is a life saver.
- It allows us to put software out there for users to install when they need it along printers for the whole campus — saves us hours of work.
The most valuable aspects include:
The self-service portal. With the self-service portal, users can install apps, handle settings, and even enroll their own devices, improving their experience and reducing the IT workload.
Reports and inventory. Jamf Pro provides extensive inventory and reporting capabilities, which allow IT administrators to track the device's status, compliance, software inventory, and many other aspects, this can help to identify trends, and issues and take proactive actions.
Automated Software Distribution. Jamf Pro can automate software deployment, updates, and inventory of software licenses, this can help users stay productive and avoid interruptions due to software issues.
SB
Scott Bordoni
Head of Operatons and Data Protection at a retailer with 51-200 employees
The most valuable features are Inventory and Self Service.
Inventory is all about auditing your estate (super easy). You can drill into a specific device, check out the model, what OS it’s running, which apps are installed on it, and even basic usage stats.
Self Service is about empowering users to take control of their tech in a safe way, such as proving them with apps that they can install as required.
View full review »MB
reviewer1304379
IT Admin at a tech services company with 11-50 employees
Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster. At that time, managing Apple IDs gave us the possibility to give the users some additional iCloud storage space. Of course, MDM command and policies and scripts have made our admin life easier.
Distributing the non-VPP applications to devices via policies with scripts behind them to make remote licensing possible is very valuable for us.
View full review »XV
reviewer1247193
Mobile System Administrator - End User Experience at a healthcare company with 10,001+ employees
The most valuable features are Smart groups, branding Self Service, Jamf Connect, and the health care listener. These tools allow information technology to automate services and improve our end-user deliverables. The self-service branding enables our end-users, the patients, to identify us when using our provided products. These include apps and other tools for them to use.
View full review »The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage. Some other MDMs don't offer the full range, but we know if it is possible then we can do it with Jamf.
There are some features we use, probably not for the intended outcome, but they save us time and effort. We use Lost Mode to lock devices down and call students up to our office when they have violated a policy and we need to search their iPad. Prior to this, when we would call them up they would delete the evidence on the way. Now, we can catch them red-handed.
There are always ways to improve, and Jamf has a great resource called Jamf Nation, which is an online forum where users can report issues, submit feature requests, and vote and discuss issues and solutions. It's all there for Jamf to see.
View full review »The remote wipe and lock features are by far the best tools. They help protect our data whenever we offboard people from the company.
View full review »TD
Tracy DiLossi
Works
The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment. This is a crucial step in our device deployment process.
Lost mode, remote shutdown, and remote wipe.
View full review »TB
reviewer1810320
Senior Instructional Technologist at Maryville University of Saint Louis
App deployment and smart groups allow for intuitive distribution of content.
View full review »The most valuable aspects include:
Scripts. Jamf Pro has the best scripts from all of the available MDM solutions. They allow us to deploy complicated scripts to thousands of users. We can use script parameters inside the console which allows us to use one script for different configurations. Also, logs are presented as soon as script is executed.
Extension attributes. This is a great feature that is not available in other MDMs. EAs let us create super custom reports and the possibilities are endless thanks to the fact that EAs can be scripted.
Smart Groups. We can set custom deployments based on every available parameter in macOS.
All of the features are valuable and there's not really anything that Jamf Pro provides that is not adding value to our business whilst saving us time & effort.
View full review »The most valuable feature of this solution is the Self Service. Being able to place troubleshooting scripts in the hands of end-users has changed the game. Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy. Now, most support cases are issues that cannot be easily resolved.
View full review »VM
reviewer1772166
Solution Lead Engineer at a tech services company with 1,001-5,000 employees
It's a good product. From the reviews that we are getting, the feedback from the client, the tool is very good on the Jamf side - especially for the Macs.
The initial setup is simple.
The stability is good.
The solution offers a nice, updated UI.
View full review »JK
reviewer1658748
Senior Manager at a financial services firm with 10,001+ employees
I am very satisfied with Jamf Pro. It's a good solution.
View full review »MS
Mikael Svensson
Senior consultant at a manufacturing company with 1,001-5,000 employees
The policies make it possible to distribute packages and scripts.
Patch management, even though it's not 100%, is better than most competitors. Jamf bought a company that is much better at patch management, and it will be introduced in the Spring. This is something that I'm looking forward to.
The zero-day support regarding new Apple hardware and Apple operating systems is very good.
View full review »GM
Gabriel Marcelino
Works
Jamf has many solutions and using the polices are very powerful.
View full review »BB
Brant Backes
Works
- Remote commands
- Being able to access the Mac remotely and pull information from it along with sending remote commands to it.
CK
Christopher Kemp
Infrastructure Tech Arch Team Lead at Accenture
Proper MDM management for Apple devices is key. The ability to script makes it fit our needs.
View full review »MJ
reviewer2020863
Information Technology System Administrator at a non-profit with 51-200 employees
We like the pre-stage enrollments. It allows me to drop ship a Mac or mobile device to a user and not worry about any configuration.
The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place.
View full review »Integration with Apple's DEP program and the ability to image systems quickly and efficiently is one of the best features. I use Jamf Pro to push out remote access tools that allow us to help our users with issues that require more "hands-on" than only MDM can provide, which is nice as well. Setting policies, and blocking software and processes has been useful to keep users safe, along with Self Service to install approved apps and updates for those users. I couldn't imagine operating the way we did before Jamf Pro.
View full review »The PreStage enrollment is everything. To have a zero-touch setup for the Macs and iPhones is more valuable than one can think. Without it, we would probably need to double our IT Staff since we would need hands-on for every device. Now, we can ship computers directly to employees from the vendor and have it set up as our corporate device without lifting a finger. Since this feature also helps us tie into our directory service, we basically just have to create the directory account for the employee and Jamf takes care of the rest.
View full review »LC
Leonardo Cacioppo
Apple End User Support Specialist at North Central College
Self-service allows for users to solve their own issues without needing to contact the help desk.
View full review »Gives us the ability to manage Apple devices remotely. We have users spaced throughout the country.
There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them.
It is also easy to add Macs and other Apple devices.
View full review »SM
Sean McShane
IT Support Technician at a university with 51-200 employees
Some of the most valuable features for us include remote management of all devices, DEP enrollment support allowing devices to be auto added to Apple School Manager and Jamf Pro, and zero-touch deployment allowing us to handout devices to staff and then they can set them up.
View full review »The most valuable features are Zero-touch onboarding, Self Service, and ongoing policies make out of the box setup a breeze.
The full API lets us write custom scripts and apps to enhance even further the end-user experience.
The lifecycle management allows us to better see ROI for our entire Apple fleet.
View full review »As an administrator, I really love the integration with Apple Business Manager.
Zero-touch deployment saves tons of time.
Self-service makes enrollment much quicker, as we don't have to push all of the applications. The user can decide when to perform an installation, chosen at the most suitable time.
The most important thing for me is to have zero-day support, which is something that I expect from Jamf. Other MDM vendors do not handle support as well.
View full review »SP
Shannon Potter
Sr. Systems Engineer at a real estate/law firm with 10,001+ employees
Self Service empowers the user and allows them to install the software they need when they need it. Not to mention being able to utilize some of the tools we have included to solve their own issues.
Zero-touch deployment is also great. Being able to ship the Mac to the user and have them be able to easily power it up and it auto-configure is great.
View full review »- Remote management
- Enrollment
- Packages installation.
These features are valuable because they were the most time consuming before we used an MDM.
View full review »MC
Michael Conners
Senior Desktop Engineer - Apple products at Madison College
Imaging and management of our devices are invaluable as we used to have a more manual solution. Rather than depending on others, we can keep things simple which allows us to work smarter.
View full review »SG
Scott Gary
Mac Helpdesk/System Administrator at Measures for Justice
- Jamf API and reporting
- Jamf integration for other applications as well as automation is fantastic. Highly recommended.
Valuable features with Jamf include asset management and application/patch management. I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps.
View full review »The most valuable features of this solution are self-service and patch management. Deployment of software is also a huge benefit to us as a company.
Inventory can be a daunting task, but with Jamf Pro, and its inventory management capabilities, it doesn’t have to be. Collect inventory automatically, organize that information, and even export reports.
View full review »VM
reviewer1063800
Senior Manager Info Security IAM and Integration at a retailer with 201-500 employees
Self-service portal and simple package creation are the most valuable features. This allowed lower level technicians the ability to create and maintain the software in a centralized location, which also helped reduce ticket creation.
View full review »KE
Kyle Ericson
Systems Engineer at a consumer goods company with 1,001-5,000 employees
I think the SSH part of Mac OS is the best feature, and also I like the way they have the dashboard, and the console is super clean.
View full review »RK
Rajesh Koul
Sales Manager at a tech services company with 51-200 employees
One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away.
View full review »I really love the remote commands. It is a time saver. I also enjoy the self-service app. That way, not all apps have to be installed if the teacher chooses otherwise.
View full review »SG
Serhat Gürgün
Educational Technology Manager at a non-profit with 201-500 employees
Restrictions. It is so useful and effective.
View full review »TG
Tim Griffin
ICT Client Services Manager at a educational organization with 201-500 employees
DEP imaging and settings deployment. This is almost instant from when you click the save button. It’s so good!!
View full review »The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk.
View full review »TX
Thijs Xhaflaire
System Administrator
- Self-service, because there's no need for IT Support (scripts/software, etc.)
- Zero-touch enrollment for delivering an awesome (it's my MacBook) experience.
TO
Tony Ortegon
IT Operations Engineer at Cloudflare, Inc.
Zero-touch deployment is a wonderful feature. Being able to assign systems directly from the manufacturer to new employees has been amazing. Plus with a complete self-service portal, our users have the flexibility to install software they need when they need it. Not to mention a number of environmental nuisances that are one-click fixes here.
View full review »Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have. It also allows us to make sure each device is set up with the correct software for learning to flourish.
View full review »The features that have been the most life-saving for us are pre-stage enrollments and self-service. The ability to set a generic suite of installations for all devices without ever having to touch the computer is amazing. This matched with self-service allows end-users to custom configure the machine to their needs.
View full review »The most valuable features are the Jamf agent and the API. You can do a lot with these tools.
View full review »Buyer's Guide
Jamf Pro
March 2024
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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