Jamf Pro Valuable Features

reviewer1178934
User
The most valuable features are Inventory and Self Service. Inventory is all about auditing your estate (super easy). You can drill into a specific device, check out the model, what OS it’s running, which apps are installed on it, and even basic usage stats. Self Service is about empowering users to take control of their tech in a safe way, such as proving them with apps that they can install as required. View full review »
reviewer1183911
User at a manufacturing company with 501-1,000 employees
The most valuable features of this solution are self-service and patch management. Deployment of software is also a huge benefit to us as a company. Inventory can be a daunting task, but with Jamf Pro, and its inventory management capabilities, it doesn’t have to be. Collect inventory automatically, organize that information, and even export reports. View full review »
kahot
IT Technician at a K-12 educational company or school with 501-1,000 employees
I think the question should be what features have you not found valuable, as all features are useful but if I have to choose the one that stands out for us, it is the ability to manage the devices all in one console so to say. View full review »
Find out what your peers are saying about JAMF, Microsoft, VMware and others in Enterprise Mobility Management (EMM). Updated: October 2019.
371,639 professionals have used our research since 2012.
jhock
IT Support Specialist at a K-12 educational company or school with 51-200 employees
Lost mode, remote shutdown, and remote wipe. View full review »
Christopher Kemp
Infrastructure Tech Arch Team Lead at a tech services company with 10,001+ employees
Proper MDM management for Apple devices is key. The ability to script makes it fit our needs. View full review »
reviewer1178940
User at a wholesaler/distributor with 5,001-10,000 employees
The most valuable feature of this solution is the Self Service. Being able to place troubleshooting scripts in the hands of end-users has changed the game. Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy. Now, most support cases are issues that cannot be easily resolved. View full review »
John Mahlman IV
Senior Desktop Engineer - Mac at a financial services firm with 10,001+ employees
Self-service is invaluable to our organization; it provides users with the ability to install the software and run scripts that typically require administrator intervention. Extension attributes are key for compliance monitoring and overall client health statistics. The ability to get any information from machines via a script is so useful. Smart groups are important for all of the above and much more; it's so easy to scope items to systems if you know how to create the groups. All of the above are probably the most powerful and useful features of Jamf Pro. View full review »
reviewer1140624
User
As an administrator, I really love the integration with Apple Business Manager. Zero-touch deployment saves tons of time. Self-service makes enrollment much quicker, as we don't have to push all of the applications. The user can decide when to perform an installation, chosen at the most suitable time. The most important thing for me is to have zero-day support, which is something that I expect from Jamf. Other MDM vendors do not handle support as well. View full review »
reviewer1092342
User
The most valuable features are the Jamf agent and the API. You can do a lot with these tools. View full review »
Aaron Tillery
Technician Level II at a healthcare company with 51-200 employees
The ability to deploy scripts to our managed MacBooks for various purposes has proven to be a very powerful tool that we are still learning how to leverage. View full review »
Michael Conners
Senior Desktop Engineer - Apple products at a university with 1,001-5,000 employees
Imaging and management of our devices are invaluable as we used to have a more manual solution. Rather than depending on others, we can keep things simple which allows us to work smarter. View full review »
Tracy DiLossi
User
The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment. This is a crucial step in our device deployment process. View full review »
Derek Lucas
Information Technology Support Coordinator at a K-12 educational company or school with 51-200 employees
* Self-service on the Mac and iOS is a life saver. * It allows us to put software out there for users to install when they need it along printers for the whole campus — saves us hours of work. View full review »
reviewer1063800
IT Project Manager with 201-500 employees
Self-service portal and simple package creation are the most valuable features. This allowed lower level technicians the ability to create and maintain the software in a centralized location, which also helped reduce ticket creation. View full review »
Tony Ortegon
IT Operations Engineer at a tech services company with 501-1,000 employees
Zero-touch deployment is a wonderful feature. Being able to assign systems directly from the manufacturer to new employees has been amazing. Plus with a complete self-service portal, our users have the flexibility to install software they need when they need it. Not to mention a number of environmental nuisances that are one-click fixes here. View full review »
Kyle Ericson
Systems Engineer at a Consumer Goods with 1,001-5,000 employees
I think the SSH part of Mac OS is the best feature, and also I like the way they have the dashboard, and the console is super clean. View full review »
Xavier R.
IT Manager at a media company with 51-200 employees
* Remote management * Enrollment * Packages installation. These features are valuable because they were the most time consuming before we used an MDM. View full review »
Leonardo Cacioppo
Apple End User Support Specialist at a university with 501-1,000 employees
Self-service allows for users to solve their own issues without needing to contact the help desk. View full review »
Isaac Nelson
IT Professional at a religious institution with 5,001-10,000 employees
Package deployment and management of configuration profiles is easy and flexible with Jamf Pro and are both crucial to our workflows. View full review »
Serhat Gürgün
Educational Technology Manager at a non-profit with 201-500 employees
Restrictions. It is so useful and effective. View full review »
Thijs Xhaflaire
System Administrator
* Self-service, because there's no need for IT Support (scripts/software, etc.) * Zero-touch enrollment for delivering an awesome (it's my MacBook) experience. View full review »
Scott Gary
Mac Helpdesk/System Administrator at a non-profit with 11-50 employees
* Jamf API and reporting * Jamf integration for other applications as well as automation is fantastic. Highly recommended. View full review »
Brant Backes
User
* Remote commands * Being able to access the Mac remotely and pull information from it along with sending remote commands to it. View full review »
Tim Griffin
ICT Client Services Manager at a K-12 educational company or school with 201-500 employees
DEP imaging and settings deployment. This is almost instant from when you click the save button. It’s so good!! View full review »
Gabriel Marcelino
User
Jamf has many solutions and using the polices are very powerful. View full review »
reviewer1029552
User
I really love the remote commands. It is a time saver. I also enjoy the self-service app. That way, not all apps have to be installed if the teacher chooses otherwise. View full review »
Find out what your peers are saying about JAMF, Microsoft, VMware and others in Enterprise Mobility Management (EMM). Updated: October 2019.
371,639 professionals have used our research since 2012.
Sign Up with Email