LoginRadius Reviews

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Armando Casas
Real User
Product Development Manager at a media company with 501-1,000 employees
Jan 02 2019

What is most valuable?

Social Login and passwordless authentication, as they make it easy for customers to log in to properties, as most of the people prefer social media for login processes.

How has it helped my organization?

LoginRadius is easy to use and implement. Our customers can access our multiple web apps and websites without logging into each property individually. Also, with their dashboard, we can transfer the… more»

What needs improvement?

No, we didn't face any problems with their product. Everything is as per our expectation, but there is a saying that every business has a scope of improvement and I believe LoginRadius would keep… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is fine if you are an enterprise level company, but if you are a small company, then you should not opt for LoginRadius.

If you previously used a different solution, which one did you use and why did you switch?

We used Gigya before moving on to LoginRadius. We switched because of their poor customer support and reliability.

Which other solutions did I evaluate?

Yes, we did look into a couple of options like Auth0, Janrain, etc., but we found LoginRadius more appropriate for our company.
Steve Danielisz
Real User
Senior Product Development Manager at Golden Dawn at a manufacturing company
Feb 10 2019

What is most valuable?

I think two-factor authentication and single sign-on will be the highlighted feature that we like as an organization. Apart from this we also like the customer insight… more»

How has it helped my organization?

Has definitely improved our organization. After the implementation, we were able to track our customer details in a better way and were also able to add our required… more»

What needs improvement?

I think it was overall a complete identity management tool, although we would like to see more features that need to be added.

What's my experience with pricing, setup cost, and licensing?

The setup cost is as per the market. If you are an enterprise, it won't affect you much.

If you previously used a different solution, which one did you use and why did you switch?

Yes, we used Gigya. The reason for switching is that it was acquired by SAP and they made some changes to our plan that was unacceptable.

What other advice do I have?

I think it's a complete identity management solution and a better alternative.

Which other solutions did I evaluate?

Janrain, Okta, and Auth0.
Peter Sallow
Real User
Senior Customer Success Manager at a retailer
Feb 07 2019

What is most valuable?

Single sign-on and multi-factor authentication: We have implemented both on our customer and employee portal. We can track our customer data in a much better way.

How has it helped my organization?

It eased up our employee login process. With SSO, they can manage their work in a better way with a single login solution to multiple apps that we use for internal purposes.

What needs improvement?

They could remove the option from the dashboard in which we need to ask for the support team to enable few services.

What's my experience with pricing, setup cost, and licensing?

Setup was simple and quick; this identity solution is for mid-size and enterprise companies.

If you previously used a different solution, which one did you use and why did you switch?

Due to lack of support and acquisition of SAP.

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User Assessments By Topic About LoginRadius

LoginRadius Questions

What is LoginRadius?

LoginRadius empowers businesses to deliver a delightful customer experience without compromising security. Using our customer identity platform, companies can offer a streamlined login process while protecting digital accounts and complying with data privacy regulations.

LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights.

The company has been named an industry leader in customer identity and access management (CIAM) by Gartner, KuppingerCole, and Computer Weekly. Microsoft is a major technology partner and investor.

LoginRadius is headquartered in Vancouver, Canada, with additional offices in Toronto, USA, United Kingdom, Australia, and India.

Improve Customer Engagement with Seamless Registration and Authentication:
Remove barriers to customer acquisition and conversion across all digital properties. Options include standard username and password, phone registration, and passwordless login.

Secure Customer Identities and Build Trust:
Create a verification process that provides an extra layer of security. Multi-factor authentication and risk-based authentication are quick and easy to set up. Meet all major regional regulations and policies with LoginRadius Cloud Storage, deployed over 29 data centers worldwide.

Leverage Identity for Growth:
A LoginRadius implementation can be up and running within a few weeks, giving an instant return on investment by saving months of time and significant resources. Cut engineering costs by up to 95% with a ready-to-deploy CIAM solution that addresses all customer identity needs in one platform.

Get a Deep Understanding of Customers with Unified Profiles:
Deploy a single customer identity to track and recognize customers at each touchpoint in their journey. Progressively gain a better understanding of how they interact with your brand so you can personalize the digital experience.

LoginRadius customers

Rede Gazeta, BroadcastMed, Zero Waste Scotland, Pelmorex Media, Express and Star, Mapegy, IFMA, 0Radiopolis, Aurora WDC, OneName Global, IOMX.

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