LogMeIn Rescue Scalability

Art Ochoa
Director of IT at a retailer with 11-50 employees
I have a small IT shop, I've no real need for the IT side, so to speak, to grow. And then for the deployment footprint, it's really not all that big. I'm sure it's scalable, but I was supporting up to 300 computers with it, with only three technician licenses, at one point. It's just very manageable. It's great to be able to do a handoff from one technician to another in the middle of a session, or bring someone in to help you out. In my opinion it's fine. View full review »
Robert Gabriel
President/CEO at a healthcare company with 11-50 employees
No issues with scalability. View full review »
Andrew Abrams
Co-Founder
No issues. You subscribe to however many technician seats that you want. I think we have seven or eight. Oftentimes, we are collaborating with multiple technicians on the same support call, so that is what really comes in handy, is that scalability of being able to invite another technician to pop in on the session, or to pass it over to a technician when want to hand it off to somebody else. So that is another great feature set that we use. View full review »
Find out what your peers are saying about LogMeIn, TeamViewer, BeyondTrust and others in Remote Access. Updated: October 2019.
377,556 professionals have used our research since 2012.
RubenM
IT Manager at a retailer with 51-200 employees
Because we only support about 100 users, but we never get many concurrent calls, whatever it offers now is perfect for us. It's not limited in its capabilities. View full review »
Tsm4a73
TSM at a manufacturing company with 5,001-10,000 employees
It is a remote, so its one-to-one. It takes what it takes. Again, going back to the bandwidth, if you get a customer that has a pretty bad bandwidth, you can always scale it down to grayscale, reduce the screen, or the refresh. It really adapts to the conditions you have. I think we have the top license, so there is no room for upgrading. View full review »
Owner2abd
Owner
We routinely have four to six sessions going, so no scalability issues. View full review »
it_user71904
IT Manager, System Engineer, Consultant at a tech vendor with 51-200 employees
DataCent1066
Data Center Technician
Paul Hayden
Technical Architect
Scalability is okay. View full review »
NetAdmin33bb
Net Admin at a translation and localization position with 51-200 employees
No issues with scalability. It is a fairly simple model. If I wanted to add five more, I would just buy five more people and licenses, apply the program to their computers, and give them their login. It is a pretty easy process to get done. View full review »
Associatb7cc
Associate Director of IT Assets & Procurement
No scalability issues to date. View full review »
WebServi8c5c
Web Services Administrator at a healthcare company with 501-1,000 employees
It is not limitless. It does exactly what we paid for. We could scale it if we wanted to pay more. So, I guess, it is upgradeable. View full review »
SeniorTe14b0
Senior Technology Director
Only the login issue mentioned previously. View full review »
Ilan Baicher
Chief Information Officer
The more technicians I deploy, the more expensive it is. View full review »
ITInfrasb516
IT Infrastructure Lead at a energy/utilities company with 51-200 employees
We really only use one user at a time. No, haven't had any problems there. View full review »
Find out what your peers are saying about LogMeIn, TeamViewer, BeyondTrust and others in Remote Access. Updated: October 2019.
377,556 professionals have used our research since 2012.
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