ManageEngine OpManager Room for Improvement

Vasan Naidu
IT Support Manager at a financial services firm with 1,001-5,000 employees
The for the areas that can use improvement, I would say furthering the abilities of dashboard customization and enabling workflows into other systems. I think we could get much more out of the solution with greater flexibility. If we could customize access further and allow people to enhance role-based access, it would keep people focused on their tasks and the specific things they need to know. I think that is the only other thing I would like to see in the system. Now there are only two views: an admin role or a view role. Roles are fixed in the extremes and there is a middle ground that isn't served by either. When you look at the price of the system, it is exceptional and a real value for money. However, it lacks strong local support. I can't blame the company because it is a new product, but that is one addition that would be very useful. View full review »
Rigoberto Mora
Product Manager at a tech services company with 501-1,000 employees
It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically. View full review »
Michael Hoch
Network Security Architect at a tech services company
Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available. View full review »
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