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ManageEngine OpManager Room for Improvement

IA
Network Engineer at a non-tech company with 5,001-10,000 employees

The only thing I can think of that might be improved is that it is just a heavy software. When we start it up with the archiving software, we sometimes experience some lag. The access on the console is a little bit slow. It might be that we need to improve our configuration to be sure it is correct. If we improve the way we work with it and make it a lighter load on the software, that may be a solution. Performance needs to be our crowning star. This product is little bit slow sometimes.  

If we improve the RAM, then maybe the performance will improve. It could be something that simple.  

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WS
Network Engineer at a tech services company with 51-200 employees

OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster.

The UI is fine, it's just a little sluggish. But once it's up and running, it's good.

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JT
Senior Information Technology Specialist at a philanthropy with 501-1,000 employees

The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great.

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Project Manager at NIIT Limited

It is sometimes difficult to manage the user interface. It can get very complicated. They could make it easier to use. There should also be some better backup and recovery tools for the devices that you monitor.

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IT Project Office Manager at Grupo Lala

We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices.

Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have.

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TM
CIO at a venture capital & private equity firm with 11-50 employees

The support offered after deployment needs improvement.

The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process.

The solution should offer richer reporting and more dashboards.

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Find out what your peers are saying about ManageEngine, SolarWinds, Paessler AG and others in Network Monitoring Software. Updated: November 2021.
554,676 professionals have used our research since 2012.