Micro Focus Cloud Service Automation Reviews

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Real User
IT Admin at a tech company with 10,001+ employees
Aug 31 2016

What is most valuable?

The ability to “tie the pieces together”. The product supports multiple ‘providers’ which can be both HPE or non-HPE products. This is crucial in a heterogeneous environment composed of many different pieces, commercial and in-house... more»

How has it helped my organization?

It gives us the ability to accelerate computing environment provisioning while improving consistency across environments.

What needs improvement?

More flexibility on the subscriber options, such as: 1) The ability to access properties outside of an option set 2) Being able to validate a simple string input field with a JSP, rather than the limited patterns or regular expression options... more»
Real User
Head of IT Infrastructure at Amey
Dec 24 2016

What is most valuable?

Scalability it the most valuable feature to us. The ability to just speak to our account people and say, "We need another six servers, we need more storage." It's that scalability that allows us to run with our business. It gives you security... more»

How has it helped my organization?

The way we function now, is we actually look at the business we do with our customers. We don't worry so much about the IT now. We just know that if we need another six petabytes, or whatever, we can just speak to HPE and it's there and it's... more»

What needs improvement?

I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur. As a customer we can't see ourselves where the problem is. So, a bit more on the monitoring side... more»
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Consultant
Technology Consultant at Micro Focus
Jun 07 2017

What do you think of Micro Focus Cloud Service Automation?

Valuable Features These products let us integrate multiple tools together. They help to automate the processes, by cutting down time/effort through the modules and reusable contents. • Improvements to My Organization They have helped us to increase revenue through quicker delivery of services. • Room for Improvement Each product has its own minor glitches that the R&D team is constantly working on. • Stability Issues Stability issues were encountered very rarely. • Scalability Issues So far, there were no scalability issues. • Customer Service and Technical Support I would give the technical support a rating of 9 on a scale of 10. • Initial Setup The setup was very straightforward, the wizard does the job for us. • Pricing, Setup Cost and...

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What is Micro Focus Cloud Service Automation?

Micro Focus Cloud Service Automation (CSA) provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

Also known as
Cloud Service Automation Manager, HPE Cloud Service Automation
Micro Focus Cloud Service Automation customers

China Merchants Bank, Osiatis

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