Micro Focus Cloud Service Automation Reviews

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Tony Rigby
Real User
Head of IT Infrastructure at Amey
Dec 24 2016

What is most valuable?

Scalability it the most valuable feature to us. The ability to just speak to our account people and say, "We need another six servers, we need... more»

How has it helped my organization?

The way we function now, is we actually look at the business we do with our customers. We don't worry so much about the IT now. We just know... more»

What needs improvement?

I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur. As... more»

Which solutions did we use previously?

We use to be all on-premises and it wasn’t good. Now we've gone for a hybrid approach, which is both on-premises and in the cloud. We signed a... more»

What other advice do I have?

We actually put someone that I used to work with in contact with my account people and basically says, "It's there, it works really well, but... more»
Abhilash H M
Consultant
Technology Consultant at Micro Focus
Jun 07 2017

What do you think of Micro Focus Cloud Service Automation?

What is most valuable?: These products let us integrate multiple tools together. They help to automate the processes, by cutting down time/effort through the modules and reusable contents. • How has it helped my organization?: They have helped us to increase revenue through quicker delivery of services. • What needs improvement?: Each product has its own minor glitches that the R&D team is constantly working on. • What do I think about the stability of the solution?: Stability issues were encountered very rarely. • What do I think about the scalability of the solution?: So far, there were no scalability issues. • How is customer service and technical support?: I would give the technical support a rating of 9 on a scale of 10. • How was the initial...

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What is Micro Focus Cloud Service Automation?

Micro Focus Cloud Service Automation (CSA) provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

Also known as
Cloud Service Automation Manager, HPE Cloud Service Automation
Micro Focus Cloud Service Automation customers

China Merchants Bank, Osiatis

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