NetScaler Secure Web Gateway Reviews

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Real User
Senior Architect at a software R&D company with 10,001+ employees
Nov 30 2019

What is most valuable?

The most valuable feature of this solution is dual authentication, which is good from a security perspective. It can be used as a reverse proxy.

How has it helped my organization?

NetScaler provides a secure gateway for our clients to access their virtual desktops.

What needs improvement?

The price of this solution is a little bit high and can be improved. It would be helpful if this solution would collect information about people who are connecting from external devices so that we can… more»

What's my experience with pricing, setup cost, and licensing?

Normally we buy perpetual licenses and then the annual maintenance costs are paid yearly, or once every three years. Our annual fees are approximately $80,000 USD.

Which solution did I use previously and why did I switch?

We did not use another solution prior to NetScaler.

What other advice do I have?

As the solution is now, we are able to satisfy all of our requirements. This is a secure product, it is scalable, and the stability is very good. I'm not seeing any downtime. I recommend that people… more»
Dietmar Kuehne
Real User
Global Solution Architect at ATOS
Dec 10 2019

What needs improvement?

The pricing of this solution can really be improved. Improvements could be made to the dashboards. I would like to see more monitoring, and there could always be deeper information to find out where issues are. This would speed up troubleshooting problems. Having access to test-systems would help people to learn the product. It also helps us to try things in a test-environment ahead of implementing it for the customer. Issues stemming from updates can be avoided this way.

What other advice do I have?

My advice for anybody who is implementing this solution is to find a Citrix specialist to assist. Also, have a good contract to avoid problems. I would rate this solution an eight out of ten.


User Assessments By Topic About NetScaler Secure Web Gateway

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NetScaler Secure Web Gateway Questions

What is NetScaler Secure Web Gateway?

With SSL decryption, NetScaler Secure Web Gateway helps you cost-effectively eliminate blind spots in your environment and strengthen your security posture.

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