Netskope CASB Pros and Cons

Their technical support is very good.

It's a comprehensive security portfolio solution.

Technical support is pretty good.

A very straightforward interface.

Technical support is good. They are very helpful and quick to resolve any issues we have.

They are very good at CASB as compared to other players.

It has hundreds of features and many of them are useful.

They could improve their mobile agents as they have some limitations.

Compatibility with other proxy polars would be helpful.

The configuration in the cloud model could be improved upon.

Lacking in local customer support.

I would like to have an identity theft protection function.

They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration. They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs.

The initial setup is complex and should be simplified.