ObserveIT Overview

ObserveIT is the #2 ranked solution in our list of top User Activity Monitoring tools. It is most often compared to Teramind: ObserveIT vs Teramind

What is ObserveIT?

The biggest security problem today is people. Insiders are responsible for 90% of security incidents, per the 2015 Verizon DBIR Report. Organizations need to manage security risk from vendors, privileged users and high-risk users. ObserveIT captures video playback of policy violations and comprehensive metadata related to what people are doing, with this information, you can easily search and see what happened without translating logs or investigating across multiple systems.

Try a free 15-day trial of ObserveIT today.

ObserveIT Customers

Coca Cola, Allianz, Premiere League, Xerox, AIG, Cigna, Starbucks, Revlon, Toshiba, Nissan and more.

ObserveIT Video

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ITSM & AntiFraud Consultant with 51-200 employees
Consultant
The ability to record user activity on a Unix X Server would be nice. All in all a good solution.

What other advice do I have?

Always check the prerequisites, and provision the requested space for the storage or DB
IT Senior Director, IT Risk & Compliance at a insurance company with 1,001-5,000 employees
Vendor
Easy to implement and configure. Ticketing and incident workflow can be improved.

Valuable Features

Real time recording and investigation of suspected policy infractions. Ease of implementation and configuration. Knowledge, availability and responsiveness of ObserveIT technical team to support our implementation.

Improvements to My Organization

Has allowed us to provide level of assurance of compliance to complicated business policy.

Room for Improvement

OCR capability, support for Mainframe, Ticketing and Incident workflow.

Use of Solution

Recently implemented at end of Q1/2015

Deployment Issues

No issues with ObserveIT but with our own network limitation requiring remediation.

Stability Issues

No.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service: The ObserveIT professional services team has been excellent,…
Remote Service Tools (Support and R&D) Team Leader at a comms service provider with self employed
Vendor
It resolved security issues by providing audit reports and records to our customers.
Consultant with 51-200 employees
Vendor
Ticketing and issue management need to be improved but it helps with compliance regulations.

What is most valuable?

Meta data search Alert generation

How has it helped my organization?

I'm a consultant who implements these for customers. Helps compliance regulations.

What needs improvement?

Ticketing and issue management. Based on the new system, one needs to go through the sales people. Also, maybe some training for new features.

For how long have I used the solution?

I've used it for approximately two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

I haven't tried to scale it.

How are customer service and technical support?

Customer Service: Good - 8/10. Technical Support: Good -…
Security Expert at a tech services company with 501-1,000 employees
Consultant
Make sure to understand what nodes need to be protected before buying and implementation.

What is most valuable?

Record videos that have a very small file size Management interface is very convenient and intuitive

What was my experience with deployment of the solution?

No. We didn't have issues with deployment.

What do I think about the stability of the solution?

No. We didn't have issues with stability.

What do I think about the scalability of the solution?

We didn't use the scalability.

How are customer service and technical support?

Customer Service: We have not had the opportunity to work with customer service. Technical Support: We have not had the opportunity to work with technical support.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

The initial setup was straightforward, but…