OptiView XG Reviews

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Real User
Director of IT with 501-1,000 employees
Aug 09 2016

What do you think of OptiView XG?

Our county has more than 110,000 residents. The county’s IT department supports every elected and appointed county entity, including courts, law enforcement, fire, public works, tax, utilities, internal administration and more. The 3,000-node wired and wireless network provides access to more than 700 users and runs a variety of specialized applications, often from small third-party vendors. With 3,000 nodes spread over a 540 square mile area, 3 data centers hosting more than 100 TB of data, more than 20 buildings with indoor wireless, 70 servers and more than 40 virtual servers, and 700 users, our network is complex. My team needed the ability to monitor, and troubleshoot on a comprehensive, network-wide basis, as well as conduct application-specific testing. In...
Consultant
Contractor at a consultancy with 1,001-5,000 employees
Aug 31 2016

What is most valuable?

The device is easy to use and is effective very quickly. I can plug it into a network and troubleshoot it in 15 minutes and pinpoint problems that would take days to do otherwise. It is an expensive device but, if you are going to use it, it... more»

How has it helped my organization?

Its effectiveness has improved the way my organization functions. It is hard to say what it takes to analyze a network without this device, and then of course with it. For example, with the wireless. I was able to plug it in and see that the... more»

What needs improvement?

I cannot even speak to that because normally what it does for me is so well. Then they come out with new features that I cannot even anticipate that make the product more effective. I do not want to say easier to use. Sometimes it is kind of... more»
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Real User
IT Manager/Director at a hospitality company with 1,001-5,000 employees
Jan 31 2017

What is most valuable?

Most valuable to me is its size and the applications that are loaded on it. It's like a Swiss Army Knife. It's in a tablet size, but not like a laptop. It has handles and straps so it's easy to carry around and survey. The bulkiness I accept... more»

How has it helped my organization?

We've been using it a lot for the wireless portion. We've been doing surveys, heat maps, verification of signal strength, and everything else. If we use the OptiView, we also can use verified LAN and WAN, we do bandwidth throughput testing.... more»

What needs improvement?

Recently, they introduced a cellular product, so part of what I needed was to add this onto the XG so we can do cellular heat maps for our properties and locations. Our owners come over and expect to have great Internet, as well as... more»
Real User
IT Manager at a Consumer Goods with 1,001-5,000 employees
Sep 29 2016

What is most valuable?

The most valuable feature of this product is the sniffer, where we can troubleshoot user connections by identifying the source and destination, to try to get to the root cause. I'm in the operations role, so I'm always trying to get to the... more»

How has it helped my organization?

I don't use it that much, maybe once or twice, so I can't really say whether it has helped the way my company functions much. I want to. The challenge is getting the experience with the product to use it successfully. I think that's one of... more»

What needs improvement?

I think sometimes the codes that are provided with respect to the reporting function could be improved. Is there a way that we can automate the reporting that dumps the captures to discover what could be the potential culprit? Sometimes I see... more»
Real User
Director of Enterprise Systems with 501-1,000 employees
Sep 29 2016

What is most valuable?

* Analysis of the packets across the network * Application monitoring We use these features for troubleshooting rogue applications. We look for lost packets when we're having issues across our wide area network.

How has it helped my organization?

Basically, what OptiView XG allowed us to do is, when someone says, "Hey, there's a problem, we're experiencing slow latency in a site", we put it on both ends and we look at the traffic going between both ends and see where the latency lies.... more»

What needs improvement?

None of my guys have said anything about improving it or doing anything like that. I really wouldn't have any input on that one. Nonetheless, to make the product perfect, Maybe the licensing could come down; the price could come down a little... more»
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What is OptiView XG?

OptiView XG is the first network analysis tablet designed specifically for the network engineer. It combines critical functions necessary to automate root-cause analysis of both wired and wireless network performance issues – whether network or application related to reduce time for problem identification. OptiView XG supports repeatable, effective troubleshooting – whether pre- or post-deployment.

OptiView XG customers

XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.

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