Rackwise DCiM Overview

Rackwise DCiM is the #2 ranked solution in our list of top Data Center Infrastructure Management tools. It is most often compared to Device42: Rackwise DCiM vs Device42

What is Rackwise DCiM?
Rackwise DCiM is leveraged by hundreds of commercial and government customers worldwide to track, manage, measure, plan, optimize and reduce operational costs for operating their data centers and Enterprise IT infrastructures. Rackwise Data Center Infrastructure Management Software helps monitor, manage, optimize, visually map and proactively assess risk across all your data center assets. It provides the information crucially required for making informed and critical decisions from within a centralized environment where facility engineering disciplines, IT engineering disciplines, and business management disciplines all converge within a common framework. RACKWISE DCiM XTM provides an unlimited and unrestricted real-time monitoring capability for measuring critical information such as power, current, temperature and other elements from a broad range of devices including servers, switches, power equipment, smart power-strips, dedicated sensors, and other devices by leveraging industry standard communication protocols.
Rackwise DCiM Customers
salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics
Rackwise DCiM Video

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Deven McOmie
Real User
Top 20Leaderboard
Sep 25, 2019
Horrible support for a product that can be improved in every way possible

What is our primary use case?

We use this solution for managing rack elevation, power, and cabling. It is also used for the tracking of hardware assets and warranty information.

Pros and Cons

  • "The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."
  • "It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."

What other advice do I have?

We have been told several times over the last few years that a new version is coming soon and that it will be amazing! Massive changes are coming!!!! Well, I'm done waiting. We are in the process of exploring other options and will likely be Rackwise-free at the end of the year. Unless you have a small data center footprint, DO NOT use this product.