RCN Hosted Voice Upgrades

What are your impressions of the automatic upgrades with this solution?

Bracey Fuenzalida
IT Director at a university
The automatic upgrades are the best thing that ever happened, because we don't see them, we don't feel them, we just know that they happened, after the fact. What they've done, at least for us, is that we haven't had or felt a crash whatsoever, nor have we felt the disruption as a result of the updates. That tells me that work goes into them to get them done right, and that they really test the code and test the information in updates so that work properly.
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Chris Cruz
Network Administrator with 51-200 employees
Regarding the automatic upgrades, I don't even notice it that they did they occur. They reboot them at midnight, so whatever these guys are doing at night, we don't even see it happening... They lock them down to the point where, once a night around midnight, RCN makes updates if there are any available and they reboot all the phones by themselves. It's hands-off.
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Mazen Fares
IT Manager at Piramal Critical Care, Inc.
The phones go back and update the firmware each night... The automatic updates are seamless. I don't have to worry about anything. We come in in the morning and the phones are working. If something happens with the phone itself or an update doesn't work, it's just a matter of powering the phone off and powering it back on again and it's up and running.
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Office Manager at a non-profit
Regarding the automatic upgrades, I don't really see them happen. If they're happening automatically, then it seems that they're working.
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