One feature we leverage is that the phones can be programmed with a softbot, where you program it to dial a number. We have Vonage for international calling to reduce costs on international service. I program the Vonage number into that bot on the phone. Users call it, enter a PIN, and they can call anywhere in the world for lower costs.
They have a very structured system of individuals and teams in place who help with deployment.
The Ring Groups are a great feature because it allows one main line to ring on several phones.
The product gives you a blank canvas in order to create, automate, and solve complex 2D and 3D tasks.