SolarWinds LEM Reviews

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Byron Anderson
Real User
Hosting Administrator at a cloud provider with 51-200 employees
May 20 2019

What do you think of SolarWinds LEM?

We’re an Infrastructure-as-a-Service provider and a few months ago, a health care customer with a private cloud and mandatory HIPAA regulatory requirements approached us. The customer had one employee spending over a half day per week manually reviewing log files. Needless to say, manually reviewing log files is boring and generally not a good use of human time. It’s also easy to miss important information about malicious behavior. They had to review a large number of logs every single day, and they basically didn’t have a good way to do that—they had an employee manually scrolling through each log file. When you start looking at log files you quickly realize that there is not a lot of good in sitting there manually combing through them, especially when you don’t know the…
Jeffrey Robinette
User
System Engineer at a government with 51-200 employees
Oct 25 2017

What is most valuable?

The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use.

How has it helped my organization?

It allows us to monitor access and pull cyber reports quickly. No more searching through logs on each server. There was not much customization, which we had to do with… more»

What needs improvement?

I imagine we will have to develop our own reports soon, this seems to be more cumbersome.

What's my experience with pricing, setup cost, and licensing?

Licensing is on devices, so if you have many, then this may be high. The storage can be an issue as well, we already had a SAN setup, but this is true for any SIEM.

If you previously used a different solution, which one did you use and why did you switch?

Splunk. The pricing was too high and you need a PhD on customizing the reports.

What other advice do I have?

Don't over think the situation. We went with the one which had a better user presentation because we have managers using it as well. Splunk is nicer if you have a bunch of… more»

Which other solutions did I evaluate?

Splunk and Oracle Audit Vault. We almost picked Oracle, because it pulls in the databases in a quick manner.
Find out what your peers are saying about SolarWinds, Splunk, AT&T and others in Security Information and Event Management (SIEM). Updated: July 2019.
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Alex Janes
Real User
Systems administrator at a healthcare company with 501-1,000 employees
Jan 20 2019

What do you think of SolarWinds LEM?

What is our primary use case?

We have a hyper requirement to maintain logs of access and changes, so this solution logs everything.

What is most valuable?

The most valuable feature is the ease of use for the end user. 

What needs improvement?

It can be difficult for users who are inexperienced with the solution. 

For how long have I used the solution?

One to three years.

How is customer service and technical support?

It is managed by our tech support team that is in-house, so we do not need their tech support help. 

What other advice do I have?

My advice to users of this solution is to make sure that you know what it is you are looking for, and what it is you are trying to log. Otherwise, it will be difficult to manage.

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User Assessments By Topic About SolarWinds LEM

Find out what your peers are saying about SolarWinds, Splunk, AT&T and others in Security Information and Event Management (SIEM). Updated: July 2019.
354,017 professionals have used our research since 2012.

SolarWinds LEM Questions

SolarWinds LEM Projects By Members

What is SolarWinds LEM?

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

Also known as
Solarwinds SIEM, TriGeo, Log and Event Manager
SolarWinds LEM customers

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

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