SolarWinds LEM Reviews

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AchmadFredericks
Real User
Director, Technical Architect at Archer Information Technology
Dec 29 2019

What is most valuable?

I like the graphical user interface because it is very user-friendly. I like the fact that SolarWinds is a hybrid solution so you can use it across many platforms.

What needs improvement?

I think the product can use some improvement on the reporting side. The reporting could be easier and more robust. I also think the NetFlow Analyzer component can be improved substantially in the way it is integrated with SolarWinds and with Orion. In my opinion, you are not able to drill down… more»

What's my experience with pricing, setup cost, and licensing?

As far as pricing, we always want it to be less expensive or more cost-effective as a consumer, especially when you take into consideration that SolarWinds has got a very broad spectrum of services that can be integrated easily but need to be licensed separately. I think they can come up with a way… more»

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate SolarWinds LEM as somewhere between eight and ten, so let's say nine. To make it a ten they would have to make improvements in pricing, reporting, and product integration. These facets of the solution are not so bad… more»
SolutionsEngnr67
Real User
Solutions Engineer at a tech services company with 11-50 employees
Sep 16 2019

What is most valuable?

The most valuable feature of this solution is the visibility into both attempted and failed logins.

What needs improvement?

The query capability in this solution needs improvement. When you watch to fetch logs at specific times, sometimes there are issues. The filtering engine needs to be improved to make it more accurate. When you are filtering, it comes with a… more»

Which solution did I use previously and why did I switch?

I have used IBM QRadar. It is a SIEM solution, but it can do what LEM can do.

What other advice do I have?

My advice for anybody who is considering this solution is to really review their expectations. I know that some people who do not review their expectations are upset after the implementation because they feel that they are getting less than… more»

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution. Some of the customers have their preference and will ask for something else, so that is what we will do for them.
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Byron Anderson
Real User
Information Security Engineer at a cloud provider with 51-200 employees
May 20 2019

What do you think of SolarWinds LEM?

We’re an Infrastructure-as-a-Service provider and a few months ago, a health care customer with a private cloud and mandatory HIPAA regulatory requirements approached us. The customer had one employee spending over a half day per week manually reviewing log files. Needless to say, manually reviewing log files is boring and generally not a good use of human time. It’s also easy to miss important information about malicious behavior. They had to review a large number of logs every single day, and they basically didn’t have a good way to do that—they had an employee manually scrolling through each log file. When you start looking at log files you quickly realize that there is not a lot of good in sitting there manually combing through them, especially when you don’t know the…
Keith Galleros
Real User
Information Security Analyst at Detecon Al Saudia Co. Ltd.
Jan 26 2020

What is most valuable?

The most valuable feature is the reporting. The log conversion for generating reports is good.

How has it helped my organization?

SolarWinds LEM performs the job of log collection. It collects logs and nothing more. It does not really provide much in terms of security. It will trigger alerts but it will not give you any recommendations, filter according to rules, or… more»

What needs improvement?

The dashboard is running in Adobe Flash and this should be changed because there are vulnerabilities that are related to the browser. We constantly have to patch the system. There is no information provided in terms of security. The… more»

What's my experience with pricing, setup cost, and licensing?

Licenses can only be purchased in blocks of fifty at a time.

What other advice do I have?

I am not expecting a future release of SolarWinds LEM because they have released another solution. They are continuing with a new security event and information management (SEIM) solution that is more suitable for large-scale enterprises. I… more»
Sameer Gangan
Consultant
‎IT Consultant at a consultancy with 5,001-10,000 employees
Aug 19 2019

What is most valuable?

The most valuable feature of this solution is the log monitoring.

What needs improvement?

The flash-based interface can be improved because sometimes, the speed of monitoring is reduced. The interface should be replaced with something else. Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product. The gadgets in SolarWinds should all be… more»

Which solution did I use previously and why did I switch?

Prior to this solution, we were using AlienVault and IBM QRadar. I have also used Nagios, which is faster than SolarWinds LEM regarding alerts.

What other advice do I have?

This is one of the good products in this market. People are always looking for easy-to-use products, and don't want to invest time on learning new or complex things. This is a solution that I recommend, although there are a lot of products that are better. I would rate this solution a seven out of… more»
Andrew Njagi
Real User
Communications and Networks Engineer at a transportation company with 1,001-5,000 employees
Sep 04 2019

What is most valuable?

The NTA & NPM are the most valuable features of the solution. The solution is very user-friendly.

What needs improvement?

We're currently looking for an application monitoring solution and maybe a DHCP management module. It would be ideal if the solution could add these in its next release. The solution should offer better support and better SLAs.

What's my experience with pricing, setup cost, and licensing?

We do a yearly license renewal.

Which solution did I use previously and why did I switch?

We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before.

What other advice do I have?

We are using the on-premises deployment solution. It is a good solution to work with and it's very easy to use. I would only ensure that the organization that decides to implement the solution has the internal capability to manage it. If… more»
SatyamKumar
Real User
Senior Technical Engineer at SYSTECH
Jan 30 2020

What do you think of SolarWinds LEM?

What is our primary use case?

We work with and resell all of the SolarWinds products, and SolarWinds LEM is one of the solutions that I have experience with. This solution is used in conjunction with others to find the root cause of problems when a user is not able to access an application.

What is most valuable?

This tool is simple to use. The reporting and alerting capabilities are really nice. The Heat Map is a very good feature that is related to Wi-Fi and helps to monitor access points.

What needs improvement?

It takes a long time to perform a root cause analysis. I would like to have a more customizable dashboard.

For how long have I used the solution?

I have been working with SolarWinds LEM for four years.

What do I think about the stability of the solution?

Alex Janes
Real User
Systems administrator at a healthcare company with 501-1,000 employees
Jan 20 2019

What do you think of SolarWinds LEM?

What is our primary use case?

We have a hyper requirement to maintain logs of access and changes, so this solution logs everything.

What is most valuable?

The most valuable feature is the ease of use for the end user. 

What needs improvement?

It can be difficult for users who are inexperienced with the solution. 

For how long have I used the solution?

One to three years.

How is customer service and technical support?

It is managed by our tech support team that is in-house, so we do not need their tech support help. 

What other advice do I have?

My advice to users of this solution is to make sure that you know what it is you are looking for, and what it is you are trying to log. Otherwise, it will be difficult to manage.

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Find out what your peers are saying about SolarWinds, Splunk, AT&T and others in Security Information and Event Management (SIEM). Updated: February 2020.
396,296 professionals have used our research since 2012.

SolarWinds LEM Questions

What is SolarWinds LEM?

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

Also known as
Solarwinds SIEM, TriGeo, Log and Event Manager
SolarWinds LEM customers

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

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