SolarWinds LEM Reviews

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SolutionsEngnr67
Real User
Solutions Engineer at a tech services company with 11-50 employees
Sep 16 2019

What is most valuable?

The most valuable feature of this solution is the visibility into both attempted and failed logins.

What needs improvement?

The query capability in this solution needs improvement. When you watch to fetch logs at specific times, sometimes there are issues. The filtering engine needs to be improved to make it more accurate. When you are filtering, it comes with a… more»

Which solution did I use previously and why did I switch?

I have used IBM QRadar. It is a SIEM solution, but it can do what LEM can do.

What other advice do I have?

My advice for anybody who is considering this solution is to really review their expectations. I know that some people who do not review their expectations are upset after the implementation because they feel that they are getting less than… more»

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution. Some of the customers have their preference and will ask for something else, so that is what we will do for them.
Byron Anderson
Real User
Information Security Engineer at a cloud provider with 51-200 employees
May 20 2019

What do you think of SolarWinds LEM?

We’re an Infrastructure-as-a-Service provider and a few months ago, a health care customer with a private cloud and mandatory HIPAA regulatory requirements approached us. The customer had one employee spending over a half day per week manually reviewing log files. Needless to say, manually reviewing log files is boring and generally not a good use of human time. It’s also easy to miss important information about malicious behavior. They had to review a large number of logs every single day, and they basically didn’t have a good way to do that—they had an employee manually scrolling through each log file. When you start looking at log files you quickly realize that there is not a lot of good in sitting there manually combing through them, especially when you don’t know the…
Find out what your peers are saying about SolarWinds, Splunk, AT&T and others in Security Information and Event Management (SIEM). Updated: November 2019.
382,196 professionals have used our research since 2012.
Sameer Gangan
Consultant
‎IT Consultant at a consultancy with 5,001-10,000 employees
Aug 19 2019

What is most valuable?

The most valuable feature of this solution is the log monitoring.

What needs improvement?

The flash-based interface can be improved because sometimes, the speed of monitoring is reduced. The interface should be replaced with something else. Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product. The gadgets in SolarWinds should all be… more»

Which solution did I use previously and why did I switch?

Prior to this solution, we were using AlienVault and IBM QRadar. I have also used Nagios, which is faster than SolarWinds LEM regarding alerts.

What other advice do I have?

This is one of the good products in this market. People are always looking for easy-to-use products, and don't want to invest time on learning new or complex things. This is a solution that I recommend, although there are a lot of products that are better. I would rate this solution a seven out of… more»
Andrew Njagi
Real User
Communications and Networks Engineer at a transportation company with 1,001-5,000 employees
Sep 04 2019

What is most valuable?

The NTA & NPM are the most valuable features of the solution. The solution is very user-friendly.

What needs improvement?

We're currently looking for an application monitoring solution and maybe a DHCP management module. It would be ideal if the solution could add these in its next release. The solution should offer better support and better SLAs.

What's my experience with pricing, setup cost, and licensing?

We do a yearly license renewal.

Which solution did I use previously and why did I switch?

We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before.

What other advice do I have?

We are using the on-premises deployment solution. It is a good solution to work with and it's very easy to use. I would only ensure that the organization that decides to implement the solution has the internal capability to manage it. If… more»
Alex Janes
Real User
Systems administrator at a healthcare company with 501-1,000 employees
Jan 20 2019

What do you think of SolarWinds LEM?

What is our primary use case?

We have a hyper requirement to maintain logs of access and changes, so this solution logs everything.

What is most valuable?

The most valuable feature is the ease of use for the end user. 

What needs improvement?

It can be difficult for users who are inexperienced with the solution. 

For how long have I used the solution?

One to three years.

How is customer service and technical support?

It is managed by our tech support team that is in-house, so we do not need their tech support help. 

What other advice do I have?

My advice to users of this solution is to make sure that you know what it is you are looking for, and what it is you are trying to log. Otherwise, it will be difficult to manage.

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User Assessments By Topic About SolarWinds LEM

Find out what your peers are saying about SolarWinds, Splunk, AT&T and others in Security Information and Event Management (SIEM). Updated: November 2019.
382,196 professionals have used our research since 2012.

SolarWinds LEM Questions

What is SolarWinds LEM?

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

Also known as
Solarwinds SIEM, TriGeo, Log and Event Manager
SolarWinds LEM customers

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

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