Unitrends Room for Improvement

Greg G
Engineer at a tech services company with 11-50 employees
If the interface could be less complex, it is would be great. It's not the easiest to get around and to work with. Someone with a technical background won't have a problem with it, but new people might struggle with the interface complexity. I would like to see more support for the different major cloud vendors and more focus on the desktop so that I can give a client a single solution for all of their backup requirements. I don't like selling two or three different backup products to cover various needs. I want to be able to provide my client with a single solution from a single vendor. View full review »
SenInfra8967
Senior Infrastructure Analyst with 51-200 employees
There are some questions as to how safely they are storing backup data. We had an issue about a year ago, but it actually ended up wiping our entire backup history, because one of the databases got corrupted, and we couldn't recover the backup data. Six to seven years of backup data just disappeared. So, obviously we weren't too happy. It's one of the primary reasons we're looking at the market and have gone down a different route for backups, essentially. I also think there should be a lesser focus on the physical appliance, which was virtualized. I'm willing to look at it from the ground up and go actually a bit more resiliency, we don't want to lose the entire database because it took a snapshot of the appliance. This is a pretty common thing. We unravel all this data that's backed up if we need to collaborate. View full review »
Aaron Krytus
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Pushing the client to Windows 8 and Server 2012, no appliance update notifications, more stable pricing model, no support for dual VPN utilization (required for cloud replication and remote monitoring which cannot be done simultaneously). View full review »
Find out what your peers are saying about Unitrends, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: February 2020.
396,781 professionals have used our research since 2012.
reviewer791514
Manager at a healthcare company with 201-500 employees
The amount of updates which are being released. We were running 9.2 for the longest time when 10 came out. We were advised to upgrade, then two weeks later, we were told to wait. Since version 10 came out, there have been multiple versions released for Unitrends. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release. View full review »
reviewer963924
User
The only area that I would say needs some improvements is the initial setup. A little more assistance and help during implementation would be great. View full review »
Find out what your peers are saying about Unitrends, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: February 2020.
396,781 professionals have used our research since 2012.