Unitrends Room for Improvement

reviewer1352379
Network Administrator at a hospitality company with 201-500 employees
It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market. I'm familiar with that market because I do that type of work on the side. That's great, but that's a whole different market and avenue from the enterprise backup market; how they interact is totally different as well. I don't know what happened, but their customer engagement went completely downhill on their sales side. You just can't do that. I don't know what happened, but I looked at their cloud product and it just looks like an IaaS implementation of their on-premise product. Cloud products really need to be engineered to be cloud-aware. I haven't looked at it for several months now, but at that time, I wanted it to work out, it just did not seem like it was cloud-aware in terms of being able to have tiered storage and different capabilities that I wanted. View full review »
Greg G
Engineer at a tech services company with 11-50 employees
If the interface could be less complex, it is would be great. It's not the easiest to get around and to work with. Someone with a technical background won't have a problem with it, but new people might struggle with the interface complexity. I would like to see more support for the different major cloud vendors and more focus on the desktop so that I can give a client a single solution for all of their backup requirements. I don't like selling two or three different backup products to cover various needs. I want to be able to provide my client with a single solution from a single vendor. View full review »
reviewer1471245
IT Director at School District of Bruce
For smaller K12 schools, I wish they offered a beefier free version with more storage and options. This would enable poorer schools to stay safe and secure from all the threats out in the world, especially ransomware and the horrible consequences of that problem. I would like to see more storage options for the free version. View full review »
Learn what your peers think about Unitrends. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,108 professionals have used our research since 2012.
Lahiru Wickramasinghe
Manager Technical Support at Ultrium Technologies
I would like to see the improve High availability features like switchover and switchback process. also unitrends boomerang compatibilities. View full review »
Learn what your peers think about Unitrends. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,108 professionals have used our research since 2012.