Unitrends Review

A solution which can backup most operating systems to its appliance


What is most valuable?

Support for older operating systems.

How has it helped my organization?

A solution which can backup most operating systems to its appliance.

What needs improvement?

Linux full bare metal backups (automatic).

For how long have I used the solution?

Eight years.

What was my experience with deployment of the solution?

Every few years, an update may not be applied right and we may have to manually reload the software.

What do I think about the stability of the solution?

Every few years, an update may not be applied right and we may have to manually reload the software.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

An eight out of 10. They are very helpful most of the time, which is why we selected them.

Technical Support:

An eight out of 10. They are very helpful most of the time, which is why we selected them.

Which solution did I use previously and why did I switch?

rsync.

What about the implementation team?

We implemented it ourselves.

What's my experience with pricing, setup cost, and licensing?

The nice thing with this appliance is you do not have to worry about server licencing, and it's separate from the SAN.

Which other solutions did I evaluate?

Veeam.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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