2020-01-07T06:28:00Z

What advice do you have for others considering Devo?


If you were talking to someone whose organization is considering Devo, what would you say?

How would you rate it and why? Any other tips or advice?

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33 Answers

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Real User

Internal development is underrated. It is a good choice not to invent it all yourself. You should focus on your core business. It made sense to choose Devo to focus on the machine data issues while we focused on cybersecurity and the intelligence that we could build with the platform. Open source is a good option in some cases, but not for us and our needs. I would rate the solution as a nine (out of 10).

2020-03-24T08:12:00Z
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Real User

My advice is to go with scrum Agile method for implementing it. It really works. They're did really good at it. The biggest lesson I've learned from using Devo is that it is good, functioning software. And there's really good support. I'm so happy with the platform. I've seen it go from pre-production to production. I was very happy with it in pre-production and I thought, "Okay, maybe when we start loading all the data, the complete set, maybe it will be different," but it's not. It does what it says on the tin. It really works for us. I rate Devo at nine out of 10. They could be a 10. If they pushed us a little bit harder at the beginning so we actually come up with a more detailed plan for the integration of our sources, that could have made them a 10. It's an upstart company and we really see great potential with them. They're updating the platform and they're adding a lot of features, features that matter to us, without us actually telling them we need them. So I think they really understand the market. They understand how modern software should work and how people work. It's really refreshing. You feel you're not limited by the platform. You're only limited by your imagination.

2020-02-13T07:51:00Z
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Real User

Definitely get training and professional services hours with it. It is one of those tools where the more you know, the more you can do. Out-of-the-box, there is a lot of stuff that you can just do with very little training. However, to get to the really cool features and setups, you'll need the training and a bit of front-end assistance to make sure it's customized for your environment the right way. You need to have a tool of this capability in your environment, whether you're providing service for someone else or if it's your own internal environment that you're working in. It is a core piece of functionality. I would rate the solution between an eight point five and nine (out of 10). The only two things that stop it from getting a 10 are they need to improve their documentation and customer service. That's just customer service from the standpoint of support. It's just your generic, outsourced, call in support, where they read through a script, and go, "Did you try this? Or, did you try that?" Then, open up a ticket, and you're waiting for a period of time. If they can improve their support process and documentation, they would very easily push towards a 10.

2020-01-07T06:28:00Z
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