We store all customer information and transaction details within Infor CloudSuite CRM, which is also integrated with our ERP system. It has significantly impacted our sales and marketing strategies. It is a transactional system with features like workflow management and document control capabilities. This integration allows seamless communication and collaboration between our field teams, engineering, and sales departments. While integrating with Infor ERP systems is relatively straightforward, connecting with third-party systems may require technical assistance. It is possible to integrate with external systems with the necessary technical support. I advise others to look at the digital transformation tools in addition to the CRM. That will bring higher value. I rate it a nine out of ten.
We store all customer information and transaction details within Infor CloudSuite CRM, which is also integrated with our ERP system. It has significantly impacted our sales and marketing strategies. It is a transactional system with features like workflow management and document control capabilities. This integration allows seamless communication and collaboration between our field teams, engineering, and sales departments. While integrating with Infor ERP systems is relatively straightforward, connecting with third-party systems may require technical assistance. It is possible to integrate with external systems with the necessary technical support. I advise others to look at the digital transformation tools in addition to the CRM. That will bring higher value. I rate it a nine out of ten.