2020-12-13T06:35:00Z

What advice do you have for others considering Lucidspark?

2

If you were talking to someone whose organization is considering Lucidspark, what would you say?

How would you rate it and why? Any other tips or advice?

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2626 Answers

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Top 10Real User

Working with the solution has been great so far. I signed up for the free version through my company. I'm not exactly sure which plan I'm on. We have noticed that the solution does integrate with Slack. We haven't tried that yet. We're actually maxed out on our Slack integration, however, we use the free version of Slack. I'd advise companies considering the solution to get your young interns involved first and maybe work your way up from the bottom to get buy-in from the older members of the team in the organization. It's the new tool. I'd rate the solution at a nine out of ten.

2021-08-03T05:01:00Z
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Top 20Real User

We are using a web-based application. It's good to plan ahead when using Lucidspark. Let's say that you've got a three-hour brainstorming session and you're trying to do a product discovery workshop. You need to have your templates set up beforehand to say that this is what we're going to use. For instance, if you're going to have a persona discussion, you can't hope that Lucidspark has got good persona templates. It's better that you explore everything before the meeting and make sure that you have the right template, which you want to fill up with your team. I'd advise those considering the solution to go ahead and create something. It's only when you start filling up your canvas with ideas that it actually appears valuable. The blank canvas can be daunting, yet, once you start filling it up with stuff that's relevant to you, it can spark conversations. I'd rate the solution at an eight out of ten.

2021-07-15T09:17:00Z
author avatar
Top 20Real User

We're using their web-based application. We do not yet use other products in the Lucid suite, such as Lucidchart. I'd advise other organizations to really try it. If you use any other applications similar to this one, you would see the benefits really quickly. It is worth mentioning that most of the features are actually worth switching from one application to another area in the paid plan. The free plan doesn't actually cover most of the things that we were looking for in a platform. That said, if a company makes a product, it's okay for them to ask for payment for their hard work. If I have to give one suggestion to other users, I would say don't stop at the free version. Try out the paid version and you will see the benefits. I would rate the solution at a nine out of ten, simply due to the lack of a desktop application and the lower-quality web-conferencing feature, however, for everything else, it's been smooth sailing, from my perspective.

2021-07-14T10:17:00Z
author avatar
Top 10Real User

My advice would be to do your due diligence, make sure it fits your use cases, and test your integrations. I would rate Lucidspark a nine out of ten.

2021-07-08T07:02:00Z
author avatar
Top 20Real User

I absolutely recommend it because it increases communication with your team. My advice would be to just try it because it's amazing and when you start using it you'll see that it is an excellent tool. I would rate Lucidspark a nine out of ten.

2021-07-01T11:32:00Z
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Top 20Real User

I would definitely give it a nine out of 10. I really like it. I would recommend others to use this particular software, since it is intuitive, flexible, time-saving, and easy to use. It has a lot of features that definitely help. I have not used the Collaborator Colors feature, but we will use it in the future.

2021-06-30T12:25:00Z
author avatar
Top 10Real User

Lucidspark has features for tagging and automatically grouping ideas to help organize them after a brainstorming session, although I don't take advantage of them. I think that it would be helpful but it feels like a little bit of extra work, for what we're using it for. Lucidspark has integration with Slack, although I haven't looked into how it works yet. This is something that I plan to do in the future. The Lucid Suite can be managed by a unified administration console, although that functionality is not particularly important for us at my company. We do things in an ad-hoc fashion and I use this for different needs that we have. We don't necessarily need a centrally managed administrator because of how we use it. Overall, the Lucid Suite feels like a very user-friendly and easy way to make that first step, brainstorming, happen. We haven't moved to the next step where we take the charts that we make and bring them into action outside of Lucidchart and Lucidspark. This is because that action is actually taken by our clients in the ways that we use the platforms. For our clients' sake, it helps them to visualize each step of the process and it becomes a point of reference to take a look at what we built together, and then use it to expand their platform. Internally, using the suite in this way is not something we've taken advantage of yet. For me, the suite represents a foundational step for a very specific use case. For anybody who is implementing this product, I would encourage them to think out of the box in terms of ways that the tool can be used by them. We're definitely an example of a company that probably doesn't use it for its intended use case, but it really solves a big gap for us that was brought on by being in a remote environment. MURAL has a much more pronounced use case that involves creating something that you can share with clients, that can be very visual, and also really interactive. Lucidspark has the same potential, even though it's not always clear that this is something you can use it for. The biggest lesson that I have learned from using Lucidspark is that brainstorming in a digital space is much more flexible than how we're used to doing it in person. Not only is it flexible, but you get to create something that persists. It can be used and shared and made so much more agile, and it's great to have a record of that. It changed my perspective of how we brainstorm in the digital age, in general. It's awesome to me because in the past, using a whiteboard in the conference room didn't feel as productive because whatever we white boarded on, we took a photo of, and it wouldn't persist in the same way when we built it in this tool. In summary, this is a good product that has very much fulfilled my use case. There are other tools out there that might be better for some of the things that we do, and at the same time, I think that there's a lot more this product offers that I haven't explored yet. I would like the tool, itself, to introduce me to those opportunities in use cases without me having to wonder what else I can do on the platform. This is a big reason why I haven't used it for some of those other purposes. I would rate this solution a seven out of ten.

2021-06-23T16:44:00Z
author avatar
Top 20Real User

My advice for anybody who is considering this solution is to just give it a try. It has basically the same interface as Draw.io, which I know a lot of people are using, so they may already be familiar with it. The difference is that some of the annoying factors of working in that system were eliminated. For example, with Draw.io, you really have to manage what's in front of what. Whereas in Lucidchart and Lucidspark, it was much easier to keep people organized, especially as an interactive task when collaborating. One of the features available is the Collaborator Colors, where users can be assigned certain colors for their notes and other contributions. We did not use this feature extensively. Rather, we all got our thoughts out, transferred the dot points, and kept track of who is assigned tasks by using the collaborator colors. Essentially, it was our tracking mechanism. I would rate this solution a ten out of ten.

2021-06-17T17:13:00Z
author avatar
Top 10Consultant

I am using this product for high-level ideas right now but I haven't yet turned on the virtual whiteboard features. I've only been using it for a couple of weeks and I'm still getting comfortable with it. I can envision virtual whiteboards, which would be fantastic because right now I'm using Google Meetings and their virtual whiteboard while I'm in meetings. I haven't yet looked at the virtual whiteboard, but I am hoping that there is a drawing feature embedded into Lucid. That would be fantastic. I use it for brainstorming but not over the PC. I've basically done mind mapping and brainstorming for myself but I haven't used it in a collaborative environment yet. I know that there is integration with Google available because it has come up on my screen, although I haven't used it yet. My advice for anybody who is considering Lucidspark is to definitely give it a try and do the analysis. Overall, I think that this is a good product and my biggest complaint is because of the iOS interface. I would rate this solution an eight out of ten.

2021-06-17T15:07:00Z
author avatar
Top 10Real User

I would recommend it because of its usability. It is very easy, and you can spend all of your time generating ideas and content rather than just trying to learn the platform and how to use it. You can accomplish high speed and productivity through it, so I would recommend it. The activity and engagement level of users during remote or virtual brainstorming sessions are comparable to in-person sessions. It is not as good, but it is much higher than just a discussion without Lucidspark. So, compared to in-person sessions, it is 75% more effective. It is certainly much more effective than if it was just being done on phone or through a virtual meeting without the Lucidspark board. We don't use Lucidspark's integrations with third-party solutions. Lucid Suite can be centrally managed by a unified administration console, but it is not necessarily an important feature for us. I am not sure if Lucidspark enables us to prioritize ideas. I haven't gone that far into it. I would rate Lucidspark a nine out of 10. There is a little bit of complexity in maneuvering around the board, but besides that, it is very easy and user-friendly.

2021-06-13T18:55:00Z
author avatar
Top 20Real User

It is completely worth it, especially during the time where half of the workers are online. It makes things much more seamless, and it gives us a more collaborative and engaging aspect of working where you feel like everyone is together, especially on the same file. Not overthinking the whole online aspect of Lucidspark would be my advice. I have not yet used its integration with other products. I have also not used any other product from their suite. I have only used Lucidspark so far. I would rate Lucidspark a 10 out of 10. I haven't had any issues.

2021-06-13T17:38:00Z
author avatar
Top 20Real User

My advice would be to let it work. If you want something to stay, and you don't want it to be erased, take a screenshot, and save it. Many whiteboards have the ability to go back to what you already had. I would rate Lucidspark a nine out of ten.

2021-06-10T16:32:00Z
author avatar
Top 20Real User

My advice would be to give it a try, it's actually pretty good. It's really good. It makes things a lot easier. Watch the tutorials, it helps. I would rate Lucidspark an 8.5 out of ten.

2021-06-01T12:49:00Z
author avatar
Top 10Real User

Overall, Lucidspark is a very simple, straightforward application. Anybody will pick it up almost immediately. The only tip I have is that if you're going to create a line with the arrow, you just have to select "none" for the arrow points. The line and arrow tools are the same thing. That's something that is not very obvious. In-person meetings will always trump virtual. People like a lot of engagement, even in-person. People are more engaged when you actually see them face to face. You put out a whiteboard and marker, et cetera. With virtual, it's a little challenging because, first of all, you have to walk people who are not as technically inclined through the tool itself, and sometimes on short notice. If I have a workshop that I want to create, I first have to introduce everybody to the tool, because they don't have the time to go through the tool themselves. Remote meetings pose their own challenges.

2021-05-31T08:57:00Z
author avatar
Top 20Real User

It's the easiest flowcharting process software out there. I would have chosen Visio but since somebody suggested Lucidspark, I decided to try it and it was in fact much easier than Visio to use if you're making process charts or diagrams. I'm thinking about using it for planning and creating process charts of my own, not just for my work. I would recommend it. I would rate Lucidspark an eight out of ten. I like to give room for improvement to things. The snap and grid system still needs to be fixed so that people are less careful about how they make things look.

2021-05-31T03:32:00Z
author avatar
Top 10Real User

I personally believe in-person sessions are more effective for multiple reasons. You can sketch and draw ideas on a virtual whiteboard, but you cannot replicate the total creativity that comes out of a physical session workshop and what happens on a physical whiteboard. One reason is you cannot replicate the creativity that comes out of the whole environment when everybody is in the same room versus when everybody is collaborating over Zoom, or whatever meeting tools that you're using. Another reason is physical presence adds a little bit to the whole discussion as compared to being on a call or meeting on the Internet. Primarily, it is easier to see expressions, the involvement, and have more participation, as compared to a virtual platform where it is more on the individual to kind of take the lead. I would not say that the tool itself helps prioritize ideas. Because at the end of the day, it is a collaboration platform and more based on the output of the workshop. The workshop helps you prioritize ideas, but I would not specifically credit that to just this tool, or any tool for that matter. I would rate it around a seven to eight (out of 10). I still feel there is a scope for improvement, but it is pretty good as a baseline. If some things discussed in this review could be worked a bit on, I would definitely prefer using it.

2021-01-15T02:52:00Z
author avatar
Top 20Real User

The biggest lesson is that it doesn't have to be difficult. Part of this is a mid-COVID situation, where having remote or virtual conversations can be just as effective as having in-person conversations, if you have the tools which support that. I know that Lucidspark has definitely supported this. My team has never been in the same location, but we have been able to move our process forward with this tool and other tools, just based on its capabilities. So, it has worked well for us. The first time that we used it, because it was a new tool, the engagement wasn't high. After that, people (other than myself) who hadn't used it before saw its capabilities, then it was used more often. I would rate the solution as a 10 (out of 10).

2021-01-13T09:11:00Z
author avatar
Top 10Real User

For me, the Collaborator Colors feature is only moderately important. And when using the solution for remote or virtual brainstorming sessions the activity and engagement levels of users during such sessions, when compared to in-person sessions, is about the same. I don't think it provides more time to discuss ideas, rather than organizing them. It's about the same as if we were all in the office and doing it in front of a whiteboard. But especially for remote working environments, it has been really handy. I like being able to export the drawing to a PDF and save it for future reference. Overall, Lucidspark is a useful tool.

2021-01-13T09:11:00Z
author avatar
Top 10Real User

I don't have a good sense of how many people really have the desire to jump into this sort of thing, unless it's imposed by their company. I've tried to implement some solutions in the past and there's inevitably a certain degree of resistance. You don't always have tech-savvy people, and that's an issue. But my understanding is that if I had someone else who had a free account, I could share a link to a board that I had done and they could see it. I might not be able to collaborate in real-time, but I believe that I could provide them with a link that's evergreen, by publishing it. Presumably there are certain things that can be done without having that collaboration feature as part of your membership. I think there's certain limited functionality where you can do some collaboration, it's just not as smooth.

2021-01-13T09:11:00Z
author avatar
Top 10Real User

We use Lucidchart as the primary application in the Lucid suite. We use that more than even Lucidspark. It's a very user-friendly environment. All of the members of my team are very happy with Lucidchart because they do mapping for our constituents frequently. Lucidchart is very helpful, quick to use, and easy to produce the process documentation that we need to make. My impression so far is that Lucidspark is more powerful than I am even aware of. It's got fantastic tools and methods with the tagging and some of the automated features for grouping and color coding. It will take time, practice, and repetition to take advantage of them. Regarding virtual or remote sessions, when it comes to the activity and engagement levels of users, compared to in-person sessions, in some cases it's higher, but it's impossible to force everyone to engage, especially when remote. In an in-person session, you can visualize who's not engaging and draw them in. It's more challenging to do that with virtual collaboration tools unless you've got someone dedicated to looking for that lack of participation. As a facilitator, the virtual piece is challenging, but the fact that everybody can get onboard simultaneously is at least as involving as in-person. Overall, I would definitely give it a nine out of 10. It's absolutely strong and more powerful than I am aware of. I'm ready to tap into it and would like to exploit it more.

2020-12-23T13:18:00Z
author avatar
Top 10Real User

I have suggested this product to many people because of its ease of use and clarity. You can outline processes, programs, and operations moving forward. So, I have recommended it to others. I would rate the solution as a 10 (out of 10).

2020-12-22T11:30:00Z
author avatar
Top 20MSP

I also use Lucidchart as a business analyst. I create my business process models in there, as well as other types of modeling for other projects that I'm on. The Lucid suite is great because I can draw Lucidchart right into the Lucidspark board and grow it right there, especially if I'm looking for validation from clients. It allows for a much smoother operation for everybody. I can just say, "Hey, is this correct?" and they can validate the process model right there. It enables that process. And the connectedness between the two different programs that I use is great. It's been very easy for us to move ideas from the idea stage to execution because we're able to visualize everything right there. From that point, we can just draw out the conclusions that we need and put that right into the development team.

2020-12-22T11:30:00Z
author avatar
Top 10LeaderboardReal User

My internal resource sharing across our teams was a little silly and delayed. When I saw this solution I said to myself, “Oh, this might be helpful," and that was probably a backward way to go about it. It may make more sense for people to think about all of the possible use cases in their organization, or at least multiple use cases in their organization. I really did come to Lucidspark thinking about just the chair that I sit in, but it has a lot of applications outside of my own role. Ensuring that folks know about it and can benefit from it can take the productivity that you might get from one team doing this kind of collaboration, and spread it to a broader cross section of teams. The solution has features to tag and automatically group and organize ideas after a brainstorming session, but I need to spend a little bit more time with them. We've primarily done manual sorting at this point. Part of that is a holdover from in-person facilitation. The sorting and aggregating component when you're in an actual conference room is just a part of the process, because there isn't a way to do that with sticky notes. I still rely on that a little bit as a facilitation point, and it means that I've just not leaned on the tools that are built-in, as much. But the feature that I like the most in that context is the ability for individual contributors to link associated ideas when somebody else may have had a similar recommendation or suggestion. Having those little legacy trails, where two sticky notes have a line connecting them, is something that you just couldn't do in a physical space without tangling the entire conference room in yarn. This ability to automatically group ideas speeds up the ability to take action, a little bit, and I'm still getting used to whether our team is ready for, and desirous of, that speed. The main focus has not been the speed at which we can execute. It's been the consensus-building along the way. But overall, it does help. Using the tool to group and bundle ideas takes about half the time that it used to take. Using the Lucidchart suite of products, I actually think of things such as moving ideas from the idea stage to execution as still occurring in other spaces, from an execution standpoint. We leave the sessions in Lucidchart and we're still going to databases and to our product. The groundwork and the alignment and expectation-setting and direction, from the work that's done in Lucidchart and Lucidspark, are incredibly valuable to ensuring the ability to do those other things, but I still do think of those other things as happening outside of the Lucidchart suite. I really have enjoyed the product. It is filling a valuable gap in the market as we all transition, still nine months later in most places, to remote work. I am happy to have it.

2020-12-16T06:53:00Z
author avatar
Top 20Real User

I honestly didn't even know that something like this existed, and I think it could be really helpful. As far as functionality and usefulness go, it's great. I would rate it an eight out of 10, personally. But in the company I work for, even if it's the most amazing technology solution that will do everything that someone needs, rolling out something new and different is hard sometimes. So the eight isn't really so much about the product itself, it's more about how easy this would actually be to get people onboard with.

2020-12-15T08:57:00Z
author avatar
Top 10LeaderboardReal User

This is a great intuitive platform for making charts. I liked how easy to use it was. You should try it. There are tools that can make your life easier. It's good to invest in them because they will make the productivity and efficiency of your organization better. I have not collaborated with anyone yet, but I did see that feature in the tutorial today. I thought it was really useful. So, I might try it the next time I can, but I haven't used it yet. However, I thought it was really good when I saw it. If there are more tutorials in the future, it would be really useful. The solution does have features to tag and automatically group ideas to help organize and synthesize ideas after a brainstorming session, but I didn't really use that feature yet. I was still manually categorizing my stuff. I didn't actually use that feature. I actually do plan to increase my usage going forward. I hope they have more tutorials like the one I attended today. These days, I am teaching a lot online. So, I feel like I could use this sort of whiteboard for my teaching my students. I feel like I want to try something new and see how it works. I was going to start exploring Lucidspark a bit more and trying to use it more to see if it helps me. If so, then I might possibly invest in it. However, that depends on how much I will use it and if it will be useful for what I'm going to need it for. I just tried it a few times, and for various uses, so I will keep trying it a little more. I would rate Lucidspark as a seven out of 10.

2020-12-13T06:35:00Z
author avatar
Top 20MSP

When it comes to prioritizing ideas we use monday.com to prioritize our tasks at hand. Based on that, we use Lucidchart to bounce ideas around. We have the full Lucidchart, the full Enterprise version, so that we're able to build process maps and everything else. I am mostly on the build side of things. We build the solution and then we hand off the solution document. We design how the process will look, on Lucid, and then we build it out and give it to operations to run. We don't really see when it goes live. But it helps the build side to collaborate and get to that point. I think it's a great product. It's easy to use and there is not much hand-holding needed from an IT perspective. The SaaS model is great because it's cross-format. We're able to use it from our iPad or phones or from anything. It doesn't matter where we are.

2020-12-13T06:35:00Z
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