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What advice do you have for others considering ServiceNow DevOps?


If you were talking to someone whose organization is considering ServiceNow DevOps, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
22 Answers

author avatar
Top 5LeaderboardReal User

There are roughly 20 people using the solution in our organization. We consider it to be user friendly. It is utilized by technical people. I rate ServiceNow DevOps as a six out of eight because of its issue with pricing.

author avatar
Top 5LeaderboardMSP

I am in the DevOps world, so from a DevOps perspective, I know all the tools out there. Personally, when it comes to DevOps, there are better solutions such as Atlassian and Azure DevOps, and I wouldn't use this solution for DevOps. I would rate ServiceNow DevOps an eight out of ten as an ITIL tool. It has a lot of good things about it for its prime purpose, but there is definitely room to improve. As a DevOps tool, I would rate it lower because it is currently missing a lot of capabilities from that perspective.

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