2019-08-18T07:52:00Z

What is your experience regarding pricing and costs for Eaton UPS?


Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

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66 Answers

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Top 20LeaderboardReal User

The cost per unit, as a rough estimate, is $300,000 per UPS 750-block. The only additional services would be the maintenance we do. I don't know the exact costs of that at each location, but at Cleveland or Denver I believe we're paying about 35,000 a year per maintenance contract.

2019-09-02T05:33:00Z
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Top 20LeaderboardReal User

When you bid these large units I fin them all within a single-digit percentage point of each other. I can't make a bad decision. It's just what's the right decision at that moment in time? They're all cost-competitive. I do pay for a service contract to Eaton every year. I do it through a third-party, but it's all Eaton paper. We do that because of the Ts and Cs - getting contracts mutually agreed to with all the legal teams is challenging thus I leverage a third party to help with this. I have the luxury of dealing with Eaton direct or leverage my VAR as needed. Either way communications between all parties is strong!

2019-09-02T05:33:00Z
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LeaderboardReal User

I have a maintenance contract with Eaton, which has been very good. The notifications that we receive, we use email to my team, and they work well.

2019-08-21T06:36:00Z
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LeaderboardReal User

We have a service plan through Eaton. A local vendor, Blackmon Agency, who is a third-party, helps manage it for us. I don't get into it everyday. Our supervisor manages it with the local reps. I just helped orchestrate their initial agreement, then they have managed it since then.

2019-08-19T05:47:00Z
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Real User

I usually get the pricing of the overall project when it's complete. I want to say they are around $50,000 to $70,000 depending on the options and the modules that we get. With Eaton - and this is something of a detractor - I have to give them a PO with a minimum dollar amount. With Vertiv, I just have to call them out. I don't have to give them a PO upfront. They know we're going to pay so they don't need that. It gets them on campus quicker. With Eaton, I have to go through the entire payment process and I don't understand that, given that we're as large as we are as a company and do so much business with them. That's something to flag as our biggest gripe. As for services costs, I don't know what they are. Their full-service contract is pretty expensive, but we normally don't buy that, so I don't know if they're competitive within the market itself. We only have a service contract like that with Eaton at one site. That site with the full-service has 50 UPSs and it's more expensive than the site where I have 100 UPSs which are only on a T&M contract. For us, the full-service is on the expensive end, but I don't have any comparison. I don't know what Vertiv's price would be on that.

2019-08-19T05:47:00Z
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Top 20LeaderboardReal User

The Service Plan we have is on a three-year contract.

2019-08-18T07:52:00Z
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