2018-10-24T14:07:00Z

What is your experience regarding pricing and costs for SEEBURGER BIS?


Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

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1818 Answers

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Top 5LeaderboardReal User

The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business. Aside from the standard usage fee there's an onboarding cost. I don't know if our prices were hardly negotiated or whether there is just a de facto price. But, in addition to the normal monthly, system-running costs, when you want to onboard a new trading partner, there's an onboarding cost. If you want to do any additional types of messages, there will be an implementation cost related to each message type. If you are onboarding like 10 or 20 trading partners at a time, they also have a project management cost for a defined project manager who's your main point of contact. That's how they make sure that everything gets done according to the time that they said that they were going to do it in. I've used third-party project management before for our ERP provider, and they've been shocking. So we tend to do a lot of project management ourselves. But SEEBURGER delivered. I was super-impressed.

2020-03-16T06:56:00Z
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Top 10LeaderboardReal User

We pay maintenance of between $75,000 and $100,000 per year. The costs are based on your original purchase solution.

2019-12-12T07:48:00Z
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Top 5LeaderboardReal User

There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour. We get the quotes for those types of things from the service desk. We would then approve that quote before they started any work.

2019-10-28T06:34:00Z
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Real User

On an annual basis, our support costs, which are based on the licensing, are about £120,000. As you increase the size of your system, the per-CPU usage goes up. You're licensed for CPU and any modules that you may require, such as API management. The maintenance cost, going forward, is 20 percent. There are no additional costs to the standard licensing fees, other than consultancy, which is usually required to install a new aspect of the system.

2019-09-27T04:38:00Z
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Real User

We pay per message we use. We spend about £19,000 a year with them. If we go over our band we obviously pay extra.

2019-09-12T09:06:00Z
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Real User

The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license, if I'm not mistaken. There is the license and then a run-cost. But that's handled by my team leaders. I'm not into it involved in the cost and related issues.

2019-09-05T05:37:00Z
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Top 20Real User

Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle.

2019-08-28T10:58:00Z
author avatar
Real User

Pricing has always seemed fair.

2018-12-20T09:37:00Z
author avatar
Real User

I find the pricing expensive. But I know that when we evaluated another company, it was about the same. That just seems to be the market. It's probably not expensive overall.

2018-12-19T10:49:00Z
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Real User

The pricing is cheap. In fact, when I saw the pricing, I thought, "Really? What's the catch?" But the functionality that we get out of it, for the price we pay, is great value.

2018-12-17T08:11:00Z
author avatar
Real User

Pricing, compared to the tool that we had earlier, is cheaper. The way they have their licensing structure set up, they have a lot of different modules. For us, we did not really know if we were licensed for certain things or not. We had to reach out to them multiple times to tell them that we were looking for this or that capability. We had to buy licenses for different things at different points in time, not knowing that we could have it bundled initially.

2018-12-06T12:01:00Z
author avatar
Top 20Real User

All the new adapters are individually priced, which is good. You don't buy the whole system and then, if you don't use it it just sits there. You only buy the stuff you want, which is good. There are some components that are either new or that we didn't need at the time of implementation, so we added them later, or we have plans to add them in the future. Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications. You can download a free copy of something and perform those type of functions. But we understand, as an IT group, that those are not long-term solutions that you want in your core processes. It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run. Everything seems expensive to me, so I'm neutral on the pricing and the licensing.

2018-11-25T07:42:00Z
author avatar
Real User

It has a very goofy pricing model in the sense that they have so many components and it's not very clear what components you require to do your work. When you ask for that, you learn that there's a surcharge for them. It's not that you buy a product and you can use all the compatibilities. They have all these different bits and pieces of it and you have to pay extra for all those things.

2018-11-15T07:11:00Z
author avatar
Real User

The cost of the SEEBURGER Business Integration Suite (BIS) can be considered high. We have elected to have SEEBURGER consulting do the installation. Licensing could also be considered high. However, one would be hard pressed to find another product that does all that this one does.

2018-11-06T13:09:00Z
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Real User

I did a review of other options out there, as we moved into the future and our SAP implementation, that this would be the right solution. It was very comparable to other manage services out there. Thus, there wasn't any clear-cut reason to go in another direction.

2018-10-29T15:46:00Z
author avatar
Top 20Real User

The pricing is not expensive and the licensing is fine. We pay for licenses and support yearly.

2018-10-24T14:07:00Z
author avatar
Real User

The pricing seems to be competitive and the maintenance is standard.

2018-10-24T14:07:00Z
author avatar
Real User

The pricing and licensing is very competitive.

2018-10-24T14:07:00Z
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