How do you or your organization use this solution?
Please share with us so that your peers can learn from your experiences.
We use it internally, and we support other customers on it. Enterprises and large organizations use it to manage their platform on a large scale. It is a cloud product, so it is always going to be the latest version. Mimecast themselves are the cloud provider.
The solution is primarily used to stop malicious emails with malicious attachments and can stop users from accessing sites or links that have a virus or malicious content.
It is our spam filter, phishing filter, and executive impersonation filter. We have its latest version.
We use Mimecast as our email gateway. We also use it as our archival service. All those phishing, anti-phishing, spear phishing, spamming, and other security filters that they have, we use all of them.
Mimecast security in general, it's a SaaS service so they have their servers; they have everything on their side and we're just quote-unquote, passing the traffic through them, the email traffic through them. Mimecast has multiple different solutions, all linked to the email. They recently added user info security training, but we're not using that. We, however, are using the archive piece and we're currently using their security threat protection. Regarding the threat protection — that does just fine. As far as the security goes — they had a big hiccup earlier this year where they were giving a false positive to a bunch of attachments. I'm not sure what happened on their side but for one week at least we had that issue. It took them a little over a week to resolve the issue. We also had some minor incidents after that, that they resolved. Generally speaking, other than that event, it has been good. It doesn't block a hundred percent of the security threats received, but you have a lot of options to tag or even further analyze the messages received through Mimecast, either to a third-party solution or through an endpoint solution. Everyone uses this solution at our company, whether they know it or not because you can leave it as transparent as you want it, or as user-demanding as you want it. There are specific items that only IT uses, but in general, this solution is used by one hundred percent of the company.
The primary use case of this solution is to avoid phishing emails, spam emails, attachment protection, and URL protection.
What do you like most about Mimecast Email Security with Targeted Threat Protection?
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With remote work having become the norm for many, what security should businesses have in place? Do you have suggestions of specific products that businesses should look at?