Please share with the community what you think needs improvement with Cisco AnyConnect Secure Mobility Client.
What are its weaknesses? What would you like to see changed in a future version?
The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place. The solution could use some sort of graphic interface or some kind of monitor to showcase the current network to help visualize the information.
The solution needs to add more options for clients. There are too many VPN endpoints. It's not easy to switch between endpoints, which affects scalability. It's difficult to change profiles. There are no menu buttons or checkboxes to make simple changes on the solution. It would be very simple to just add something in the menu to make account changes quick and easy. The setup is a bit difficult to handle on the server-side.
Configuring the solution could be simplified. You tend to spend a bit of time on it right now. It could be made easier with better UI. All of the backend configurations are command-line and it's not helpful. It takes a little bit of effort to get the system up and running. There's a lot of newer technologies that are displacing all of the VPN technologies. The solution could benefit from having a defragmenter and should offer Mac-based device control. Behavior analytics and other newer technologies should be integrated into the solution.
There are situations where the connection drops, and you may not even be aware of it until you try to do something critical. The reconnection feature can be improved. In the next release, I would like to have a connection alert or a pop up that could tell you that you have been disconnected. It would be an improvement to include a better interface and integration with other vendors.
I have been working with the same interface for the last ten years. I would say that it needs some improvements made. From the perspective of an end-user, It could be more attractive and a graphic interface would be better. It's a problem having to balance the number of licenses with the number of physical users. In the next release, I would like to see better graphics in the interface.
Every two weeks there was a new version to install which was annoying for the users. The price should be lower.
The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot.
Often, there are new versions to install and that can be annoying for our users. Having to deal with a new version every two weeks is a bit overdone. It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done.
The interface could be a little more modern looking and it would be nice for other users if it had easier integration. Another point of improvement is that it is easy to forget that you are in a private network and it does not log you out automatically. I did not see that there is an option for that. It should log you out after a certain point. You can forget that you are browsing a private, local network. The logout should be automized and it should have a reminder that you have logged in into a private network.
Sometimes I need to connect with Cisco AnyConnect and I don't have access to a Windows machine, so I need to run the client from a Linux machine. If I recall correctly, the last build for the Linux was five or six years ago. So, sometimes it happens that I have this issue with not being able to use Cisco AnyConnect just because I'm forced to use a Linux machine, and the client is very old and it doesn't connect to the current version they're running on the servers on which I want to connect, even though it should be compatible with the old version I have. It's not really an issue from our side, though, because at the end of the day I always find the solution of connecting through a Windows machine but this requires at some point to connect through the VPN. I connect a Linux machine to a Windows machine, the Windows machine to one in the AnyConnect lines product just to connect to yet another Windows machine, which in turn I need to connect on a Linux machine, because in most cases, the actual servers around the world, the vast majority of them are running on Linux. If they could simplify connections via other machines, like Linux or Mac OS X, it would be helpful.