2020-01-07T06:27:00Z

What needs improvement with Cisco SD-WAN?


Please share with the community what you think needs improvement with Cisco SD-WAN.

What are its weaknesses? What would you like to see changed in a future version?

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1212 Answers

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Real User

The inexpensive Viptela hardware may be replaced with overpriced Cisco routers. This would be a tragic mistake for Cisco as the lightweight commodity platform built by Viptela is the reason to own this solution.

2020-03-24T20:12:00Z
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Top 5LeaderboardReal User

I would like to see a better, web-based interface to make changes to the configuration or to view statistics. The main weakness of Cisco products is the user interface. This solution would be improved with the inclusion of an ISA Firewall.

2020-03-16T06:56:20Z
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Top 5LeaderboardReal User

On its own the product does what it's expected to do but if you're looking for more features you'd need to move to a dedicated firewall like the ISA firewall. There's something a little inconvenient and old style about it. The solution could have a better web interface to simplify changing configurations or see some statistics. I think the main weakness of the Cisco product is the user interface, I'd like to see things more clearly.

2020-03-16T06:56:19Z
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Top 5LeaderboardReal User

We've just started using the solution, so I don't know if there are any features that are missing. We haven't used it long enough to find any faults. The initial setup could be a bit less complex.

2020-03-16T06:56:11Z
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Top 5Real User

Since most user-data is going through the solution, we are concerned about security, as all the information is in the cloud and not on-premises. The user data authentification should be higher to better prevent malicious attacks.

2020-03-16T06:56:08Z
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Top 10Real User

The client portal needs to be improved in order to make the solution much better. The service care area of the solution needs improvement. That is to say, the ability to have a simplified management system is a key success factor. If you could have the ability to raise an SD-WAN capability just by activating a kind of license, it would great. We have too much hardware deployment needed right now. In the future, if the solution could make it so that there is nothing to deploy beyond a license and some firmware, it would be great.

2020-03-05T08:39:48Z
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Top 10Real User

The main issue is that not in the technology, but it comes back comparison. When we do a comparison with other SD-WAN solutions, they are priced better. Then on that basis, they conclude to use the other solution.

2020-03-05T08:39:00Z
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Top 10Real User

The whole solution needs to be re-imagined. It's quite complex right now and really needs to be simplified to make it easier for those of us using it. It should offer more simplified management as well. The solution is expensive. They should adjust their pricing to make it more competitive.

2020-02-23T06:17:04Z
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Top 5Real User

This solution has a built-in firewall that handles URL filtering and functionality, but you have to buy other cisco services like, Umbrella. Some of the customers would rather just use Fortinet or Palo Alto. This solution should include a fully functional firewall at no extra charge. At this time it supports layers three, four, and five, but it needs support for a level seven firewall.

2020-02-05T08:05:10Z
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Top 5Consultant

The product is not a cheap solution and could be improved by lowering the cost. Most customers who do not buy Cisco give their primary reason as cost. If the cost was reduced then I think we'd be able to sell more. Vendor log in could also be improved. There are a lot of solutions on the market now that are open solutions, meaning boxless solutions. You don't really need to buy the box that Cisco provides. You can upgrade to SD-WAN using the open solutions. Cisco could provide a full mobile solution but I don't think they'll do that because selling their hardware on top of the software is their bread and butter, . Before SD-WAN came in they provided quite a few features. For example, a lot of customers were using Cisco's router and voice gateway which has not been available since the launch of SD-WAN. They are still working on restoring it. It's one of the key issues with the Cisco SD-WAN solution that would be a good additional feature. Whatever features were supported before are not supported in the SD-WAN solution now. If they could incorporate all those features for customers that would be a big improvement.

2020-02-02T10:42:00Z
author avatar
Top 10Real User

It would be very helpful if we had better access to a knowledge base, or online documentation, to help both us and our customers learn to use this solution.

2020-01-09T06:15:00Z
author avatar
Top 10Real User

This solution is expensive so pricing is a concern.

2020-01-07T06:27:00Z
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