2019-03-11T07:21:00Z

What needs improvement with CylancePROTECT?


Please share with the community what you think needs improvement with CylancePROTECT.

What are its weaknesses? What would you like to see changed in a future version?

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88 Answers

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Top 10Real User

It should have better support for Windows and Mac.

2020-03-22T06:49:00Z
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Top 5LeaderboardReal User

There are a lot of false positives and it takes up a lot of time. This is something that should be improved. I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined. The vendor should be more widely advertising this product because not many people know that these types of solutions exist.

2020-03-16T06:56:14Z
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Top 10Real User

The OPTICS component could be made more user-friendly with respect to giving people more information. There are some issues that we have around our configuration, so I think that more training with respect to setup and configuration would be helpful.

2020-01-22T12:44:00Z
author avatar
Top 5Real User

To be honest, I think the product is, overall, quite good. It's working with AI Technology and machine learning that is connected to the Cylance Infinity Cloud. It picked up malicious files that other vendors didn't. It's actually been great on its own. Cylance is also launching mobile protection in 2020. At the moment the Cylance agent supports Windows, Mac OS and Linux devices, but they do not have an app for Android and IOS yet.

2019-07-04T07:00:00Z
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Real User

Improvements could be made on the user interface of the console. Also, right now it's just an antivirus and there's no firewall or anything. So we have to use the Windows firewall. It's a good firewall. But I think other companies have integrated products. The solution needs better dashboards that are easier to use. Also, a better user interface. Maybe even firewall integration of some kind. It would be helpful if you could see which threats have been detected, and have more information about what is going on. What I'm missing is a backup. In Norton, there was a backup included. In Cylance there is no backup, or at least no backup for the relevant system, programs, or software parts.

2019-06-30T10:29:00Z
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Real User

The downside is that the information displayed is not enriched enough. There was not much information available, that we could see. It should provide more details about the events that they have detected. There should be more information available post-incident. Basically, the user is informed that they have caught a threat, stopped it, and that's it. Users want to know what the threat was, the type of attack, how it got in, which IP address, did it go into lateral movement, etc. The kind of information that could be analyzed by IT experts to take forward and understand whether the attack is continuing, or not. They have some of this information but compared to other products, it's basic.

2019-06-30T10:29:00Z
author avatar
Real User

Security is an issue because they don't get Powershell. They scan the usual software and they don't scan deeper. The security scripting needs improvement. It needs deeper security for scripting. Also, more speed, less RAM, and less CPU.

2019-06-23T09:40:00Z
author avatar
Real User

I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice.

2019-03-11T07:21:00Z
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