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2018-03-06T10:47:00Z

What needs improvement with Veritas Backup Exec?

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Please share with the community what you think needs improvement with Veritas Backup Exec.

What are its weaknesses? What would you like to see changed in a future version?

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2828 Answers

author avatar
Real User

They need to make sure that they follow the technology and update in general to be up with modern technologies. The backup is not robust enough when you have a lot of technology.

2021-09-21T15:37:11Z
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Top 5Real User

We are not able to initiate our endpoint device backup on it. For the endpoint devices, I have to depend on the DLO. We need more integration capabilities. There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products.

2021-07-14T09:46:27Z
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Top 20Reseller

The pricing is an area of improvement and the mode of marketing it.

2021-06-15T16:06:51Z
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Top 5LeaderboardReal User

Its scalability should be improved.

2021-05-19T10:13:09Z
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Top 5Real User

We had issues during the installation. The solution is affected by internet congestion. It requires quite a bit of bandwidth in order to really work effectively. The pricing of the solution is a bit high. We've found the scalability to be a bit limiting.

2021-01-12T13:16:11Z
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Top 20Real User

The product needs to be consistent. Within the process itself, a lot of times it will hang on the jobs and you have to then restart all the services to get it to release. The job rate sometimes just randomly will tank. Therefore, you have to stop jobs and restart them in order to get them back at a quicker pace. Those are probably the two worst features. Something within the software itself isn't quite right. There may be a bug or glitch. It will work fine for weeks and then all of a sudden it just tanks.

2020-12-04T21:36:14Z
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Top 5LeaderboardReseller

It would be better if it were possible to maintain the information that is in the cloud. The integration with SaaS applications like Office 365 needs to be improved.

2020-11-29T05:37:03Z
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Top 20Real User

What I didn't like about it is that sometimes, even though it says that it's successful, there are some bugs in it — it's not really successful. Sometimes, I would do a backup and it would say that it was successful but then when I tried to restore it, it's not in the catalog to restore. Then I have to go digging into my email to see if I have a copy of that catalog, then go and find it and restore it. In short, I think there is an issue with the cataloging. Other than that, it runs pretty fine. If you keep it for too long and the catalog gets really big, the application tends to move slowly because of how big the catalog and the database is getting. We kept on upgrading to the newer version; after a while, it just began to move slow, even if we updated and imported the catalog and the data.

2020-11-19T22:32:53Z
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Reseller

They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics.

2020-10-14T06:37:03Z
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Top 20Real User

I think that the one place the product could improve the most is in user-friendliness. If you compare it with Veritas' NetBackup, for example, that difference is pretty clear. They could take a lesson from their own products. Capability-wise the Backup Exec product is very good, but the lack of user-friendliness means people struggle to find and use some of the interesting features that would otherwise benefit from. They will miss utilizing those capabilities. Reporting capabilities are not up to the standard of other products. If you compare the reports which we get from NetBackup, those contain a lot of information that we need and do not get with Backup Exec. By comparison, the Backup Exec reports are pretty simple. Better reporting capability and a more user-friendly design would greatly improve usability.

2020-08-05T06:59:32Z
author avatar
Real User

This is a very good product. I've been comparing it to some DR solutions, there are some products that include disaster recovery which Veritas is lacking for now. It's possible that they will include it in the next release. We're looking for something with a DR backup.

2020-06-21T08:08:06Z
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Top 20Real User

In the past, it was not user-friendly. But nowadays it's very user friendly. But it could be better if it had a web-based interface. A web console would be great because nowadays a lot of products are web-based and you can access the console from various environments. So I would recommend bringing this feature in the next solution. I want to have a user-friendly interface for virtualization. Now virtualization doesn't have an extra interface. A great interface would be good. And maybe it would be better if they launched a virtual appliance.

2020-06-14T08:03:00Z
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Consultant

The price of this solution is very high. It has a lot of features, but it is still kind of expensive for emerging markets, for example, in Africa. The problem comes from the fact that it costs more to back up the data than it is actually worth. A client may ask: "Why should I spend ten thousand dollars to back up data that is worth only two thousand?" They need to have a customizable license, or a different license for countries with emergent markets, such as Nigeria. Nigeria is a very big market, with a population of two hundred million, but it is also a competitive market and products need to be priced competitively in order to remain. I would like to see an unlimited appliance that does not have a backup limit. If I have a customer who chooses to use the backup appliance then they should not be limited to, for example, ten terabytes.

2019-08-18T07:52:00Z
author avatar
Real User

The user interface needs improvement. When comparing the user interface to other backup and replication products, it is greatly lacks in UI. In some cases when I have an error, I need to use the command line. I prefer to have access to the logs of different services through UI and even to the services itself.

2019-08-01T05:43:00Z
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Top 5Real User

I have found the duplication to be very poor. It is not clear how to automate processes using the command line interface. I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically. As it is now, if I want to restore the same resource or the same system for testing then I have to create a job task from scratch. Having an automatic restore would save me time. The problems I have had seem to be related to integrating the solution.

2019-08-01T05:43:00Z
author avatar
Real User

The price of this solution is a bit high. Expanding is difficult because if I want to add, for example, a terabyte of data, then I have to buy a disk shelf and it will cost me a lot.

2019-07-31T05:52:00Z
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Reseller

The licensing packet is confusing. If Veritas could do a better job of clarifying it, that would be helpful. For example, if you have a mixed environment of Linux and Windows, you end up buying too many licenses. If you compare it to Veeam, for example, it allows you to buy one simple license that you can use on all of your operating systems. They've made it very simple. The industry trend is moving towards hyper-converged and a regular pay-as-you-go model with more simplified resources. Users are looking for a plug-and-play kind of solution. Veritas should move towards this as well.

2019-07-31T05:52:00Z
author avatar
Real User

I cannot tell right now. I have probably eight years of influence and experience with this product, so it's difficult for me to be accurate here. Maybe they could improve reporting capabilities and predictions. I would also advise them to shift more towards open source. They should think about changing their server from Windows to open source. It's not an easy job, but I feel that their next step should involve shifting to that direction.

2019-07-29T10:12:00Z
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Consultant

The interface could use improvement.

2019-07-29T10:12:00Z
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Real User

We occasionally have false positives, but the solution certainly has a good configuration. In terms of improvements, I think the pricing model could be improved. They charge you by port, for every port that you have even if you're not using all of them. The solution could integrate better with the firewall so that we could block ports that are under attack or compromised. I know that Portnox has this, but I don't think it's something that's really built-in. There are scripts that you have to perform. But if it was more integrated, it would be easier.

2019-07-29T10:12:00Z
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Real User

This product is very geared toward a Microsoft environment, but there are many applications apart from Microsoft. Better integration with non-Microsoft products would be an improvement. I would also like to see more support for Hyper-V environments and NoSQL databases.

2019-07-29T10:12:00Z
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Real User

I would like to see a more powerful and effective processor in the appliance. Compared to other vendors, there are features that you will find not included in Veritas.

2019-07-29T10:11:00Z
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Real User

The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well. There was also one time when I tried to use the disaster recovery option, which didn't go very well. There needs to be an improvement in this feature. Originally, I used the trial version to see how well it will come out before I went in for the full license, and because it went so bad I did not continue with it. It would be helpful if the solution had disaster recovery for cloud options.

2019-07-29T10:11:00Z
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Real User

This solution does not support image-level backup of a physical server. The backup and restore process should be faster.

2019-07-29T10:11:00Z
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Real User

A lot of backup solutions are coming out now and a lot of new disaster recovery software is coming. We should see an updated cycle in six months or one year. Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process. This solution has been working perfectly for us for many years now. I did not encounter any major problems or issues with it during production. We need some more added value to this software, i.e. better disaster recovery.

2019-03-12T07:26:00Z
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Real User

I would like to see them improve on faster restoration. Currently, it takes a long time to restore my data.

2018-12-19T10:07:00Z
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Real User

First, it would be nice to improve the cloud. Second, it would be nice to improve the backup acceleration and the fast restoration required. This solution just doesn't meet my business needs for backup plans. Lastly, the reporting needs improvement. Backup Exec does not have the strong art of reporting tools, because we sometimes have to get more than six months or an annual based report.

2018-11-22T10:29:00Z
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User

Enhanced support for cloud backup needs to be added. However, offsite backup to the cloud can be done. The recovery success rate is not very convincing.

2018-03-06T10:47:00Z
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