The most important aspect to look for in Remote Visual Support will depend on your specific needs, but the factors listed below may be a good starting point:
The Remote Visual Support solution should have the features and functionality to support your users effectively, including screen sharing, file transfer, and chat features.
The solution should be secure to protect your data and privacy and include features such as encryption and authentication.
Your Remote Visual Support solution should offer ease of use for both the user and the support agent to ensure that the support session is productive and efficient.
The solution should perform well to ensure the support session is smooth and lag-free.
Support for your chosen solution should be good, with features like online documentation and 24/7 support.
Search for a product comparison in Remote Visual Support
The most important aspect to look for in Remote Visual Support will depend on your specific needs, but the factors listed below may be a good starting point: