migration to zendesk

6 people affected

Project Description

Migration to Zendesk,

Moved from dynamics CRM 2007 to Zendesk.

To transfer the old cases I employed and outsource internet work to reformat it to the proper json. to upload to Zendesk.

Highlights

under budget
received recognition / award
support from colleagues

Difficulties

steep learning curve
large no. of people impacted
hard to meet schedule

Technologies Used

Technical Skills Used

  • json
  • rest
  • Lod31.946734.8903
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